Posted by Julie/MI on 4/16/10 1:49pm
Msg #332014

Help fast please gibberish when I look at the file

I just got a new computer and I have a citbank. The lender docs PDF is all gibberish. Is this an adobe thing?

Reply by Notarysigner on 4/16/10 1:50pm
Msg #332015

Re: have them resend n/m

Reply by Cari on 4/16/10 3:50pm
Msg #332022

instead of using IE use Firefox or visa versa...

sometimes this helps...but it may be that when they scanned the docs, they screwed up on the other end.

I agree with the other post, have them resend docs if anything...

Reply by MrEd_Ca on 4/16/10 3:56pm
Msg #332023

You may need to install/re-install Adobe Reader --- n/m

Reply by Julie/MI on 4/16/10 4:08pm
Msg #332024

Thanks, its was corrupted on their end, what ever that means.

I find that happens a lot with Citibank loans.....

Reply by Notarysigner on 4/16/10 4:24pm
Msg #332028

If you are friendly with them, suggest they cc themselves in the future so they can see what they're sending..it helps, specially with cut-off Docs which they are notorious for.

Reply by Dorothy_MI on 4/16/10 5:53pm
Msg #332040

Happened to me today with Citi docs

the gal at title told me to reboot the computer and try again. And Walla it worked. Something else to remember if all else fails.

Reply by Ali/IL on 4/16/10 9:58pm
Msg #332072

Re: Happened to me today with Citi docs

I get that sometimes when I use firefox. I switch over to Internet explorer.