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UPDATE: Now able to view
Posted by  Christine/OK of OK on 1/12/17 1:42pm Msg #568058
Profiles via hyperlinks on forum posts via left-click AND able to View Profile through My Account.


Continuing to see malfunction with respect to viewing any individual profiles via Find A Notary tab on drill down this morning.

Response remains: Construction Sign & "Error. If this is a problem you believe you can correct, please click your browser's Back button to return to the page you were on and correct the error. If this error appears to be the result of a system problem, please contact Notary Rotary Support."

Supporting documentation & screen shots provided to the NR team.



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Messages in this Thread
 Inability to view any individual profiles via Find A Notary -  Christine/OK on 1/12/17 10:21am
 Just checked my area. No issues. Profiles visible. n/m -  Yoli/CA on 1/12/17 10:38am
 Are you logged in? n/m -  Yoli/CA on 1/12/17 10:44am
 Yes. Impairment if utilizing the Find A Notary tab search -  Christine/OK on 1/12/17 10:49am
 TY Yoli :) n/m -  Christine/OK on 1/12/17 12:31pm
 UPDATE: Now when accessing profile through My Account -  Christine/OK on 1/12/17 11:22am
 P.S. This may be regional. It would be helpful for -  Christine/OK on 1/12/17 11:30am
 No problem here ... looked at your profile both ways - Linda_H/FL on 1/12/17 11:40am
 Rrandom search for a zip in another state - no problem n/m - Linda_H/FL on 1/12/17 11:41am
 Appreciate your time to check it out Linda. :) n/m -  Christine/OK on 1/12/17 12:12pm
 Reported to Traci in early AM (Harry is out of the office) -  Christine/OK on 1/12/17 12:24pm
 UPDATE: Now able to view -  Christine/OK on 1/12/17 1:42pm
 Re: UPDATE: Now able to view -  LisaG/CA on 1/12/17 1:46pm
 Yes, cleared cache multiple times. Logged out and back in -  Christine/OK on 1/12/17 3:09pm
 Re: Yes, cleared cache multiple times. Logged out and back in -  Doris_CO on 1/12/17 3:30pm
 Thanks, Doris. If that was the error response, it would -  Christine/OK on 1/13/17 8:22am
 UPDATE: Checked earlier today & all system functions -  Christine/OK on 1/13/17 8:26am



 
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