The borrowers are seasoned, great credit, high CLTV, work tenure, 35 years in the home. What could be so difficult about this?
Who knows, but even scheduling and getting docs timely to the NSA, correctly scanned, without much duplicity in title forms, two Grant Deeds to take the title out of trust, but lacking GD to put it back, raised all kinds of hairs and angst at the signing table. To boot, it was prime time travel/peak traffic. I was an hour late, and then I get a cal from this 4 star SS, was I on time, and did the loan sign fine, did I collect funds.
Borrowers very disappointed in the process because due to time to approve the VA loan, it cost them .25% interest, and they were no longer saving $XXX per month on their payment, but they did payoff a HELOC and their first into one loan, the only reason they continued on with this loan.
I mean what the heck and how the heck do these people stay in business. Crazy. I'm not disclosing the name of the SS, because it is a 4-star, and maybe it was just a bad day. But I was hounding this company for two hours for docs, and then when I got them it took forever to print.
Maybe I'm just losing my sense of humor and flexibility, I-CAN-DO-ANYTHING attitude. Just ridiculous the hoops borrowers jumped through with this lender.
Then I wondered, is this any way to treat our veterans who served and fought for our freedom? I think a lot of lo's out there are rookies and learning their craft at the expense of qualified borrowers. JMHO |
