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Re: Printer problems Brother 5370 DWT
Posted by Belinda/CA of CA on 2/14/18 11:29pm Msg #589914
When I had similar issues I tried a new toner and drum.
Let me say, I always use off brand items with no problems. Once a toner was bad but that is it. It appears Brother takes the off brand items well.

To solve the problem of lines on my paper:
I opened every door on the thing.
I brushed around inside with a long-handled brush. I did the gently around any area that appeared it might tough the paper.
I vacuumed inside it also. Blew it out also but I hear you must be very careful with blowing into it.

While doing this I shined a BRIGHT flashlight into every crevice in the unit. I did this over and over taking meticulous care looking in it because the problem persisted. Low and behold, I found a sheet of paper all curled down in there. You could barely see it. It was a terror to remove but in pieces I got it all out and my problem was solved. The paper was sticking up at both edges and is what was causing the lines on my printing.

Do a search on the printer type on this site and you will find lots of help. It has been talked about quite a bit.
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Messages in this Thread
 Printer problems Brother 5370 DWT - FeliseSoCal on 2/13/18 6:32pm
 Re: Printer problems Brother 5370 DWT - shooterclay on 2/13/18 8:00pm
 Re: Printer problems Brother 5370 DWT - Expeditor on 2/13/18 9:55pm
 Re: Printer problems Brother 5370 DWT - Robin Holstein on 2/14/18 6:07am
 Re: Printer problems Brother 5370 DWT - jnew on 2/14/18 8:08am
 I'm sure you know to clean the corona wire on the drum -  MW/VA on 2/14/18 8:39am
 Re: Printer problems Brother 5370 DWT - Belinda/CA on 2/14/18 11:29pm
 Re: Printer problems Brother 5370 DWT - Belinda/CA on 2/14/18 11:30pm
 Re: Printer problems Brother 5370 DWT - garyw148 on 2/14/18 11:54pm
 Re: Printer problems Brother 5370 DWT - Expeditor on 2/15/18 12:40pm
 Thanks everyone! - FeliseSoCal on 2/15/18 2:48pm



 
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