Absolutely no they cannot do that if not in your printed confirmation. Verbal doesn't mean anything. I have from time to time been ask if I can scan and usually from the title company requesting it when they send docs in their email. Depending on the company, how good they are to me I usually don't make an issue about it, but certainly never been deducted from my closing price because it didn't happen and wasn't in the confirmation. They are playing you. Please say who this was... |