can't get my name right, or misspells the name of the street of my property being refinanced, I'd kick them to the curb. They don't deserve my business. To get all the way to doc drawer and still has major errors, unacceptable. They have client's drivers license, what's the problem???
Also, I recently had a loan officer keep me waiting for 1/2 hour. I told him I was too busy to sit around and wait for him at the busiest time of the month and people 6 deep waiting for me to show up on time. Even if I didn't have more appointments, it's just plain rude.
Most of the LOs I work with are exactly on time, if not early to the appointment. Waiting at the curb for me to show up so we walk in together.
My rant for the month...decided to couple em.
Another thing, I don't wait around all day for docs to show...I don't know how people do it. I just give it back to the scheduler if we can't make the timetable. |
