I worked at a local credit union for 7 years and during my time there I my way towards the mortgage department. I am familiar with the lending documents and feel comfortable explaining documents such as PMI, Initial Escrow Account Disclosure, Tax Transcripts Request Forms, two initials for two borrowers and more. I became a notary right before COVID-19 and understand signings can be requested to be done in a social distancing location. Masks are available and use is confirmed during verifying appointment call. Mobile scanner has been purchased for rushed orders. I am certified thru CUNA Mutal in various courses for customer services such as: Creating Member Loyalty, Customer Service Behind the Teller Line, Being Professional over email/text and phone. I am also Notary2Pro certified and in the beginning hours of Notary Stars You can reach me Monday-Friday 9am-7pm and Saturday 9am-2pm and I am fluent in Spanish.