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 1st Class Closings, Columbus OH :(
Posted by PETER LUSBY on 5/12/05 9:26am

Yesterday somebody from this outfit called me to ask if I could do a signing at 10:00 a.m. today. I told the woman who called that I had a full calendar, but I would reshuffle it to make room for her client. Then she told me it would be e-docs, and I informed her that I charge 15¢ per page printed, on top of the $100 fee she was offering. She said that would be OK, and she would fax a confirmation right away. By 2:00 p.m. PDT no fax, no e-mail, so I called, and got a voice mail, so I left a message saying that I need time to prep the docs and also that I have readjusted my calendar for her, so would she please get back to me ASAP.

This morning, I got up at 06:00 in order to have time to download the docs, print 2 sets, and put all my little "Sign Here" stickers in place. No docs, still no fax. I called the SS and got a snotty guy who told me "Oh, we found someone else to do that one." I tried to explain to him that I had rearranged all my appointments to fit them, and that I didn't appreciate not being told that they had taken their business elswhere, and his response was "I really don't care" and then he hung up on me.

Draw your own conclusions where this company is concerned.
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