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Posted by MichiganAl on 4/5/06 10:23am
Did a signing yesterday for the only SS I work with on a regular basis. Turns out the file required 35 pages of fax backs. I ask them to add $25 for this. I just get a call from someone on their signing agent relations team who says this is way too much to ask and in ALL the years she's been doing this no one has EVER asked for a fee for fax backs. Are you kidding? Wow, I guess the rest of you are spending 30 - 40 minutes of your time working for free. That's how long it took me to pull out all the required docs, fax them back, and get them back in order. Am I out of line?
Same file, separate story - I get docs an hour late on this (what a surprise). I'm an hour twenty minutes away and I get docs an hour before the appointment. It's printing like molasses so I finish printing the first set and decide I'm going to stop at the FedEx/Kinko's on Woodward and Square Lake to quickly copy the second set, it's on my way. It's been about six months since the last time I had to do this. I pop in my credit card, run the copies. This usually costs 10 cents a page. No biggie, I'll eat $8.90 to keep my day from getting totally whacked out. I look at the final bill, it's $89!!! What!!??? Then I see the sign: Printing - 89 cents per page. 89 cents a page?! Are they high?! Great. 2 1/2 hour drive, and I'm working for free now. And 35 pages of fax backs that I have the nerve to ask for a fee. Grrrrrrrr. |
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