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Posted by Alicia Drago on 10/30/23 11:01am
They did the same thing to our notary company this month. They sent an order out at $115 and we accepted it. Afterwards they went into Snapdocs and updated the "scanback requirements", but didn't actually make any changes to the requirements only updating the fee to $80. We did not catch it until they paid us $35 short. Their response is we were required to notify them within 10 days and they don't care what the original order says. Their unprofessional and unethical practices will catch up with them. I'm sure this is an indication that they're on their way out if they have to start chipping off fees to keep going. |
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