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Posted by Valerie Harris on 1/17/24 3:42pm
I got the issue resolved - Merchants Bonding still had ALL our bonds in the books undeleted. They deleted the old notary bonds leaving the two current ones. The Escrow Company on a title search saw those as BAIL BONDS, not state required notary bonds. Lucky for me, I kept scans of all past notary bonds and the numbers of the title search bail bonds were the same serial numbers as the Merchant Bonding notary bonds. Of course, that took about 5 weeks to resolve. It was NOT Merchant Bonding's fault, it was the software used for the title search by the title company. The escrow agent left for vacation BEFORE this was resolved so it fell into the hands of an underling who had to start from scratch. It would have been nice for that escrow officer to let me know he was LEAVING for 4 weeks. Also, he NEVER returned any Phone calls until I called the president of the company! How do we have such a flaky society? Who will pay me for the hours and hours it took everyone to resolve this fiasco? |
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