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Posted by SarahBeth_CA on 4/5/06 11:16am
35 pages faxed back for free. Not happinin'. Al I think she full of baloney and hoping you are gullible enough to buy it. If the fax backs aren't disclosed when the fee is settled by both parties then they have added to the contract.
(the rest of this post is about the topic but not directed to Al)
Last year we had a plumber come out and upgrade the kitchen plumbing. While he was here I noticed that bathroom sink pipe had a leak. So I had him fix it also. Took another half hour. Did I expect him to do it for free, no. Why? Because it wasn't in the original contract. He did everything I needed correctly and I paid him accordingly. When you are asked for added services then charge for them.
HEY NEWBIES OUT THERE. You have got to stop taking lowball fees. It brings the whole business down. Do you think that if you do 10 signings for a company then tell them your rate has been adjusted they are just going to accept it? Or do you think they will move on to the next newbie that will. Nowadays it is leaning to the later due to the constant inundation of newbies who haven't learned how much it costs to run the business let alone make a profit. Start with a fee that is acceptable within the peramiters of making a profit. The only reason lowball offers are being made is that they are being accepted regularly.
Last year only once were fax backs required. I found out this particular ss had a bad rep but that's another story. Although it seems fax backs are becoming more prevelant they are not the norm and should be charged extra for. Just because one or two companies that you have rendered services for required fax backs doesn't mean that everyone does and the charge is already considered in your base fee.
If you have an all inclusive fee for 6 months and then all of the sudden everyone is asking for additional services that weren't common during that period then you need to consider raising that fee. Or you start with a base fee and add for additional services when they are required. From being here for the last year I can't think of anyone off the top of my head who considers thier fees all inclusive.
2 things.
Ask when they call if fax backs are required. Then add that cost before agreeing to a fee. If they don't know when they call then they shouldn't be surprised that the fee for that service wasn't included in the original agreement.
ADDITIONAL SERVICES=ADDITIONAL FEES |
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