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 RocketClose confirmations
Posted by  Yoli/CA on 2/24/26 11:10am

Has anyone else noticed a change? Typically, RocketClose will email a confirmation (not once, but twice) upon a file being assigned. Then, they'll also email 2 simultaneous notices that docs are ready.

Yesterday afternoon, I accepted 2 signings. No emailed confirmations. The assignments appear on my mobile app and on their portal, but not emailed confirmations. I accepted another assignment from them this morning with same results. I did call and they don't know why this lack of emailed confirmation happened.

Just wondering if anyone else is experiencing this or if it's just me ....

TIA! Smile
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