| I agree with Lisa. But, a few times have found that when a borrower is unhappy about something and calls their LO for clarification, they tend to 'put words in our mouth'. I guess it's just human nature--they want answers but don't want to annoy their LO, so they say "the notary said (whatever)". I've even heard this little white lie (in their mind) from a B's mouth while I'm sitting there! It's just another version of the 'blame the notary' game. |