I've never had a problem with PDF docs, or with nearly any other kind, for that matter. The first time I attempted to print the package the third page printed double its size (both horizontally and vertically). A call to DigitalDocs got the advice to use "Windows Print" mode. That fixed the size problem for the third page, but it took forever to print. (I'd ask the software to print two [2] copies; it printed three [3], but at that point I wasn't complaining.) I thanked the tech and hung up.
So far as I can tell (and believe me, I looked!) there is nowhere on the screen that says the page being displayed in number x of y. Only by invoking go-to-page-number did I find that there are 71 pages in the package. When I counted the printed pages, there are 64!
I spent 10 minutes trying to get through on DigitalDocs toll-free number. When I finally got a tech, he argued with me that the screen MUST have "page 3 of 71" somewhere on it. We went back and forth, him not believing me and I not believing him. His only "solution" was to print the pages 10 at a time.
Using the tech's "solution" will give me three copies of SOME pages, perhaps one copy of all the pages, and MAYBE a master set to compare.
What am I doing wrong??? I've been a software developer (design and development), first- through highest-level support person, and a computer power-user for more than 25 years, but this takes the cake!
Thank you! |
