Calling the borrowers to see if they really sent another notary to do it? HUD is not a notarized document and more often than not, they would just mail the documents to the borrower. I would also ask if they were happy with your service at the time of the signing and would they consider signing a statement to that effect. You see, those borrowers already paid for the services that you have conducted and if you have not been paid and are being blamed for the mistakes that you did not make, the borrowers will probably want to know. If it was my case, I would work with the borrowers to get the money that they paid supposedly for the services that I did. I don't care if I get paid or not as long as they don't get to keep the money. If they are not paying you, the borrowers should be refunded the amount. Another thing is that, with a demand letter from the borrower urging them to pay or refund them the fee, they will be forced to take action...at least in my opinion.
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