Thanks Kimberly, my only problem is that I don't think the LO will back me up. She called him every name in the book and accused him of screwing this loan up from the beginning. She didn't call him in front of me, she took her phone and went into her bedroom and only came out when he wanted to talk to me. I have no idea what she told him privately but I am sure she called me every name in the book and said she didn't trust me. I could just tell that he thought he had to be inconvenienced for an incompentent Notary/SA. ( I have been doing loan closings for too many years to count but I have only been working as an IC for the past 5 months.) I am used to doing them in a Law Office setting and I have had many nasty borrowers but it is different when you are in their home and they are hostile. Of course when the LO arrives the borrower couldn't have been nicer to him and was hanging on his every work.
I felt hostility from all of them, the LO was a friend of her boyfriend so I didn't stand a chance. My only saving grace is that the docs are signed correctly, I was professional, stayed calm and was polite and respectful. This Lender is local and is a regular customer of the TC who gave me this assignment, I am afraid he could request that I not be assigned as a Notary/SA for them any longer but I have done closings with other LO's from this Lender who were also present at the closings and they really liked my work so I guess time will tell. |
