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Awesome advice, Renee!!
Posted by  JanetK_CA of CA on 10/20/12 3:07pm Msg #439385
I'm with you. I can't remember ever having to pack up my bags and leave, unless it was with a borrower who was speaking with his LO and decided not to sign. I can, however, remember several situations where the BOs started off irate and we ended up leaving on a positive note.

I had one where the husband was so rude when I first arrived that I literally asked him if I should step out and come back in again so we could start over! I said it sincerely, not nastily, as I was stunned at the way he had acted. I think that was the last thing he was expecting me to say (surprised myself, too!) Apparently it got his attention and he realized how he was acting. Not only did we complete the signing, he gave me a big bag of lemons from their backyard tree to take home with me... Go figure.
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Messages in this Thread
 When do you fold 'em with an irate Borrower? -  snowflake/PA on 10/19/12 6:14pm
 Re: When do you fold 'em with an irate Borrower? -  Les_CO on 10/19/12 6:33pm
 Re: When do you fold 'em with an irate Borrower? -  ToniK on 10/19/12 8:42pm
 agree with Toni n/m -  sigtogo/OR on 10/19/12 8:57pm
 Ditto. There is a point where it's time to pack up & leave. -  MW/VA on 10/19/12 9:18pm
 Difference between Irate and Frustrated - NVLSlady/VA on 10/20/12 12:57am
 Re: Difference between Irate and Frustrated - CJ on 10/20/12 1:05am
 P.S. - CJ on 10/20/12 1:07am
 Re: P.S. -  HisHughness on 10/20/12 1:50am
 Agree with Toni as well!! n/m - bfnotary on 10/20/12 1:40pm
 Have never had to fold -  ReneeK_MI on 10/20/12 5:45am
 Renee I always love your voice of reason n/m - CentralNY on 10/20/12 9:32am
 Re: Have never had to fold - NVLSlady/VA on 10/20/12 2:07pm
 Wisdom... superb, thank you for posting... n/m - dgd/CA on 10/20/12 2:58pm
 Awesome advice, Renee!! -  JanetK_CA on 10/20/12 3:07pm
 Re: When do you fold 'em with an irate Borrower? -  LKT/CA on 10/20/12 7:16am
 Re: When do you fold 'em with an irate Borrower? -  JanetK_CA on 10/20/12 3:29pm
 Re: When do you fold 'em with an irate Borrower? - WINotary on 10/21/12 12:34am



 
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