| In a situation like that, there isn't one thing you could have done...sounds like one of those people who you just can't make happy. Keeping your cool is about all you can do in times like that. It's a good thing the LO was there, so he/she can back you up. I would call the signing company, for sure, and let them know what happened. Chances are they have dealt with that type time and time again. I ALWAYS let the signing co. know when the borrower is hostile....they want to know. You did fine though, I've been in this since 95 and couldn't tell you how many times I've been treated like crap because I'm the closer. |
