No need to know anything about the specifics of the loan to know "this is your escrow for homeowners' insurance"; "this is your escrow for property taxes"; "this is the appraisal fee" Line by line review - and note I said REVEIW - is not UPL and should be our job if the client desires that level of service. Especially in the case of a purchase where most times funds are due from the buyers AND immediate funding is the norm. What we CAN'T do is tell them WHY the numbers are what they are - that's up to title or LO.
I generally let them look the HUD over with the procedure I outlined in the subsequent thread about this, but if the buyers/borrowers have specific questions I will go over it with them to try to help them find their answers. It's just customer service and, IMO, part of the job. |