I received the LSI email too. They made a big point of saying that the notary is the only one that the borrower sees in person, and the notary is a reflection of everyone in the process - the lender, loan officer, and TC. LSI is great to work with, but they do pay on the very low end for fees. I have to limit my travel area for them because of it. Their packages are not small and often come in 10 attachments, and often docs come in right before the appointment time with little time to print and review. I know that some notaries will accept as low as $85 for their closings. When I received the email about how to dress for appointments, the first thing I thought of was that they pay low and so they will get low quality notaries (duh!). They want five-star notary service for the price of one-star.
There was also a recent survey sent out to LSI vendors, asking about how they dress for appointments and also asking the notary about their signing practices, such as do you point and sign or do you give a brief explaination of each doc, etc. Again, they seem to want five star service but they pay for the cheapest notary possible.
I agree with others that I don't see how hiring a signing service is going to make a difference in the dress of the notary, especially when the SS is probably paying the notary an even lower fee that LSI direct. |