| Just had a call for a signing tomorrow night. Called the borrower to confirm appointment time and confirm that ID will be in hand. She then told me that the name on her drivers license is different to her last name now as she has remarried and has not had her drivers license changed. I told her that I could not use it for ID and she needed some other form of ID. She informs me that she has none and says that in the past the Notary's have used her DL along with her marriage certificate. Is it OK to do this? I have not come on this situation before and want to be sure that I do the right thing. The loan officer, of course, said he could vouch that she is who she is, but I told him that wouldn't work. Please can someone just clarify this for me. Thanks. |
