| Wow Russ. There are a million different ways to say what you said. You could have taken the high road and stated the facts without slamming. If you are protecting your clients interest you just sunk it further. You were mixing the facts with your own inflated frustations. This didn't help your client. When speaking for someone else or taking it upon yourself to do so this requires a greater amount of professionalism. If I was that owner I would be upset. |
