Go the first call from them since 2006 about a week ago. Did the signing but had a couple issues with their website. Seems my inbox was full of very important email messages (such as use blue or black ink, have the borrower sign as their name is printed, you get the idea) from them from the last 14 years which all had to be acknowledged before I could retrieve docs, etc. I don't have time for that and I told them so. Turned into a little bit of a go round, but they begrudgingly sent the docs by email. I got 2 more signings from them this week. I asked them to update my email and told them I was having problems with the website and was given a customer service number to call. Well, when I called to have my problem resolved (i.e. clear my inbox out) I as told 'no can do...you have to read and acknowledge all the messages'. I asked if they could just open a new account for me and they wouldn't do it.
I told them to take me out of their database. Good Riddance, and good luck with your faxbacks, FASS. I don't need you. ;b |
