As standard procedure, I ask the borrowers if they could make copies of their IDs when I confirm. I explasin that 90% of the companies I work for require them to be delivered back with the loan docs. I also tell them that I do have a digital camera available if they don't have access. (Living in the country, no car, etc.). That way, there aren't any last minute surrpises. Many times, I tell them in advance that it is the requested on the confirmation and they just "forgot" to make the copies.
It's alway best to "Be Prepared". |
