I have that problem all the time as well. Let me give you this one. Last night I was contacted at 6:48PM, I was asked to do a closing at 8:00pm at a location that is approximately 1 hr away(whr I live this is not uncommon).
I happened to be headed that way and had laptop and all tools with me to do a closing so I agreed. I had to go to a location to find wireless signal to receive the docs and print them. I immediately dumped my kids on my daughter and off I went!!
I waited at the public library using their wireless connection, until security asked me to please leave the parking lot as they were closed. I called and called and never received an answer, only to find out this morning that "O someone else had already booked that closing!" I stated that was very unprofessional and their agent had made an agreement with me, the lady said "DID YOU NOT HEAR ME? SOMEONE ELSE DID THAT CLOSING" .
OK I kept my end of the bargain what about them???? What about my wasted time? U feel I should bill them for at least a partial if not all the fee!! |
