***My only saving grace is that the docs are signed correctly, I was professional, stayed calm and was polite and respectful. ***
Kimberly, I'm sorry you had such a bad experience. From your first post, these were folks that had some serious problems. We are put in front of people in all walks of life and different in their circumstances... and sometimes these situations are not happy or good - usually definining "money" situations.
I think you did FINE, better, you did great. Take any and all comments to your post with a HUGE grain of salt, anyone replying to your post were NOT in the same position as you and did not deal with the tears, the bad vibes, the distrust, etc. Sometimes answers to posts, like yours, on this board are somewhat anal (ahem).
When you are thrust into difficult situations in signings, just remember that you are only a small part in the whole picture. You have no idea what circumstances you are being drawn into when you are called to close.
Shake it off, forget the comment that ***you can't make them happy*** (like ANYBODY could?) and know that the borrowers situation was not only not your fault, but there wasn't a flippin thing you could do, other than be a professional. And forget the polite "note", ridiculous.
I think you did great. Congrats on a difficult signing, and DO NOT take it personally, it wasn't meant towards you. Shake it off, kiddo.
I hope you get paid on time!! |
