The lady did an excellant job! She kept her cool and was professional. I see nothing at all for which she can be faulted.
The note could express concern for the borrower, and that she clearly was under a lot of stress. Perhaps a warning about the borrower cancelling. Certainly it should state that the loan officer was called and came to the signing. Express regret that the borrower wasted the loan officer's time. Don't say the borrower was an elbow. The reader will get the idea.
Can I come up with good wording now?r Probably not. After a good night's sleep, probably. |
