These companies that make it easier for customers to order food are charging restaurants up to 30% commission or more for each order.
In the best of conditions, restaurants operate under thin margins. Now, with the pandemic requiring most to rely on take-out orders, the excessive commissions paid to companies like GrubHub are crushing them - they either have to raise prices, or find an alternative.
Many are cutting their ties to the delivery companies and asking their customers to call them directly and arrange for pickup. Most restaurants here offer curbside delivery with no contact - they just put the order in your back seat or trunk.
Using these delivery services is hurting the restaurants - call the restaurant to place an order, and pick it up yourself. |
