Posted by Ronald Philbrick on 2/21/05 2:51pm
Msg #21655

Decent fax

I have a HP 7110 All in one. It stinks. It is still under guarantee and they cannot make it work. They have offered me 1/3 of what I paid for it. It cost $399.99 I would never buy another HP 7110.

Does anyone have a recommendation for a good fax? Help please.

Ron

Reply by WW-CA on 2/21/05 3:00pm
Msg #21664

I have an HP 3030 All in One. It works great. I paid $499.95.

Reply by Sherri_IN on 2/21/05 3:02pm
Msg #21665

I have a Brother 8220 all in one and added a second tray. I love it havn't had any problems

Reply by Reginald Wilks on 2/22/05 11:32am
Msg #21793

Sherry_IN

I just bought a Brother 420CN and I can't get the thing to work. It's an all in one I can get it to copy but when I try to send a fax it will not connect and when a fax comes in it wont receive it. what can I do to make it work?

Reggie, KS

Reply by ERNA_CA on 2/21/05 3:14pm
Msg #21670

I have a Brother MFC 8600 all in one. My son passed it on to me when he upgrated. I have never had a problem

Reply by Ronald Philbrick on 2/21/05 3:17pm
Msg #21671

Thanks, one correction in my original message. They offered me 2/3 buy back. Paid $418 get back $292 and change.

Reply by ERNA_CA on 2/21/05 3:41pm
Msg #21677

There should be a Lemmon Law for our protection in cases like that. Sounds like you got a lemmon.

Reply by Paul/MD on 2/21/05 4:51pm
Msg #21693

Ron,

I have HP products and have had problems with a HP printer... they do offer an "exchange" if under warranty.... you call their support line, give them a credit card number as security and they will ship you a brand new machine for no charge as long as you put your machine in the box and return it.

I have the HP 3030 -- brand new -- love it!

Reply by Ronald Philbrick on 2/22/05 7:08am
Msg #21767

Yea, I have a HP 1012 Laserjet printer that does everything advertised. It is the All in one HP 7110 that is the problem. They sent me a new automatic feeder, which was the problem, and the new one does the same as the old one. That is when I requested money back rather than keep replacing parts and replacing parts, then all of a sudden my warranty would be up. Then you know what they would say, "sorry but your machine is no longer in warranty".

Reply by Paul/MD on 2/22/05 10:19am
Msg #21781


Don't ask for replacement parts..... Call them up and tell them that you went round and round with them & you want your entire machine switched out..... they will do it.... when you get your new machine, it will be under warranty..... also you can pay a min amount for extended warranties and they also cover switching out the machines.