Posted by peterole_MN on 7/24/05 4:56pm Msg #54299
More pages in doc packs and more pages to fax back
Lately it seems that the size of packs have increased, mostly with duplicate pages, more than one id page, and in one recent case, 7 right to cancel pages. Then I have had more requests to have numerous pages faxed back prior to mailing. Friday the request was for 32 pages and Saturday, 22 pages. Phone bill is one thing, but my time is another. And, then you have to wait for their approval to return the pack. I know that this has been addressed before but had to vent with you readers. Isn't it nice to have our hands held? I feel like I am in a 7th grade study hall. I will now start to ask how many pages will require faxing and determine an increase over and above my base fee. To conclude this little tirade, on Tuesday I did one of those famous little. short, easy RESPA packs. I had to collect a variety of items from the client like 3 months of bank statements, verification of 2 pensions, and a number of other items. Then they wanted all of the docs plus the "pick up" items faxed back prior to shipping. So, check on fax back needs prior to agreeing to a fee...and alert SS that fee will increase if more items end up having to faxed then originally agreed to...(bad way to end a sentence, sorry.)
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Reply by IrisWA on 7/24/05 9:46pm Msg #54400
My "small" signing Friday (my first experience with Ameriquest) was only a portion of their docs -- thank goodness. Lots of things were duplicated, like 10 pages of closing instructions, and then I had to Fax back 24 pages, thanks to 8 "Affidavit" [sic] acknowledgment-loose certificates.
To top it all off, my blankety-blank (can you say "gooood computer") Fax thingie wasn't working ... so I wound up having to e-mail the scanned copies!
*sigh*
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