Posted by Bonnie Frederikson on 9/7/06 8:54pm
Msg #144314

Another printer question/Brother

Once again I have another question. As I'm printing the pages are coming out black on the right side of the printer. Changed the cartridge, nothing. Went to Office Max thinking it could be the drum. They said NO. Any ideas what could be wrong? It's only 1 1/2 years old. I can't believe that I have to get a new one, it too young.

Reply by Bonnie Frederikson on 9/7/06 9:40pm
Msg #144322

Think I found my answer! Went to Brother.

Reply by PL on 9/7/06 9:41pm
Msg #144323

I always find my brother to be helpful too :) n/m

Reply by Bonnie Frederikson on 9/7/06 10:06pm
Msg #144334

Re: I always find my brother to be helpful too :)

They are only there from 8-5 Pacific time. Time I get home from work, their gone!

Reply by Stamper_WI on 9/7/06 10:34pm
Msg #144352

Re: I always find my brother to be helpful too :)

Was it that little slidy thing on the cartridge needing to go all the way left?

Reply by Stamper_WI on 9/7/06 10:36pm
Msg #144356

You actually have a phone # were someone answers and you can

Talk to them?

Reply by Glenn Strickler on 9/8/06 3:11am
Msg #144392

Try This

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000000/000006/faq000006_003.html?reg=us&c=us&lang=en&prod=hl5150d_all&Cat=3

Reply by Glenn Strickler on 9/8/06 3:15am
Msg #144393

Re: Try This

Also, check for any sign of a left over paper jam like a torn piece of paper somewhere. If it is not that or the corona wire (the blue thingy), then all that is left is the drum being bad.

It doesn't hurt to blow or vacuum the dust out of the unit while you have the drum out or whenever you change the toner.