Posted by Elizabeth Soliday on 10/31/07 3:43pm
Msg #219090
Ink smudges on sides of paper
I can't get my printer to stop making marks on the sides of paper. I keep trying to clean the toner cartridge and the drum, but nothing works. It is a Brother 2040, any suggestions?
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Reply by Yoli/CA on 10/31/07 3:55pm
Msg #219096
Sometimes that happens when toner is about to run out.
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Reply by Linda Spanski on 10/31/07 3:56pm
Msg #219097
Bad cartridge?
Same thing happened to me; I cleaned the printer's innards plus the drum but the problem was a leaky toner cartridge. Another sign is if the pages look gray. Change out the toner and see if it clears up.
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Reply by JanetK_CA on 10/31/07 7:19pm
Msg #219130
I refill my own cartridges (I have an HP, though) and that's how I can tell when it's time to toss it and put in a fresh one. If you didn't refill yours, maybe you bought a reconditioned one (or got one by mistake)?? I can usually get 2-3 refills from one cartridge and it saves a ton of $$$!
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Reply by Joan Bergstrom on 10/31/07 8:41pm
Msg #219143
Your drum is bad and you will have to buy a new drum. Same thing happened to me a few months ago with the Brother MFC 8860DN. Try ebay.
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Reply by MichiganAl on 10/31/07 10:35pm
Msg #219149
Be sure it isn't the cartridge before buying a new drum.
Try another cartridge first. I refill my cartridges and when I start to get those streaks I know it's time for a new one. Usually 4 to 5 refills.
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Reply by Joan Bergstrom on 10/31/07 11:52pm
Msg #219158
I wish I could tell you anything different but
you need to replace the drum and this is the reason I will never again stray from Hewlett Packard as long as I am in business. I have learned my lesson the hard way.
Why Brother needs to have a drum for the toner cartridge to fit into I have no idea? I have 2 Brother MFC 8860 so I have a double dose of replacements.
I like the printing speed (30 pages per minute) but other printers do the same.
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Reply by MelissaCT on 11/1/07 8:50am
Msg #219179
Re: It's the drum
I had the same thing happen a couple months ago. I replaced the toner & still had that "line" -- actually it was about 1/2" thick down the margin. Had to order a new drum.
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