Posted by JulieD/KS on 10/4/07 2:13pm
Msg #214788
Kensington Title
Has anyone had recent experience with Kensington Title out of New York? Most everything I've read about them has been negative; they hired me for a signing tonight, but even though it's been 2 hours, they still haven't sent a confirmation. I stated my fee as $150; she said they pay $200 because they won't provide a FedEx number. But after everything I've read, if they don't pay, not only would I be out the cost of my toner/paper and time/gas, but also I'd have to eat the FedEx fee?
I need a few positive comments on their recent performance or else I will not do this job.
Thanks!
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Reply by Phillip/TX on 10/4/07 2:14pm
Msg #214790
I would be calling back to cancel!!! FAST
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Reply by CopperheadVA on 10/4/07 2:33pm
Msg #214805
I would NOT do this! I would call and cancel as Phillip/TX said.
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Reply by YvonneAA/NY on 10/4/07 2:45pm
Msg #214811
I am a New York Closer, I have dealt with Kensington numerous times, I had no problems with their payments whatsoever. If I were you I would go for it.
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Reply by Phillip/TX on 10/4/07 2:47pm
Msg #214813
But do you have to pay for the shipment of the docs???
I would not ever do business with a company that tells me that I have to supply the shipment back to the TC.
Good payment history or not.
I don't fax back to toll numbers either, they either supply me with a toll free number or they get no faxes.
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Reply by OR on 10/4/07 2:50pm
Msg #214815
Re: Did one on 8/30/07 was paid 9/21/07 n/m
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Reply by Lee/AR on 10/4/07 2:58pm
Msg #214817
To OR
Did you have to pay the shipping?
This just makes no sense as Kensington (unlike us) can negotiate volume discount rates for shipping, so why would they 'pay' premium rates? Hmmmm....
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Reply by JohnnyB on 10/4/07 3:03pm
Msg #214819
Re: To OR
It was a chore to get my money a year ago, imagine now.
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Reply by Phillip/TX on 10/4/07 3:17pm
Msg #214821
Cancel it!!!!
I would still cancel... no out of pocket fees for the notary... the TC has a FedEx or UPS account, they have too... it is required, so if not supplied... I would not take the order. Even in these rough times.
Because if it recinds, you are out the fee regardless, they wont pay you for it.
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Reply by Joan Bergstrom on 10/5/07 12:15am
Msg #214913
Drop it in a FedEx box and put the same name for both the sender and receiver. Leave the Account number blank. It will get there.
The reason I suggest FedEx is most loan documents are being returned FedEX and not UPS.
Don't put any information about yourself on the air bill.
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Reply by ReneeK_MI on 10/4/07 3:38pm
Msg #214825
Definitely a Red Flag, not having a FedEx acct n/m
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Reply by JohnnyB on 10/4/07 8:54pm
Msg #214902
Re: Definitely a Red Flag, not having a FedEx acct
Definitely a white flag, and Kensington should throw in the towel
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Reply by Carmen/123 on 10/4/07 3:53pm
Msg #214830
Julie, I have worded for them in the past. They paid me OK. On the most recent assignment they agreed to 250.00 but ended up only paying me 200.00. due to the "lender will only pay this amount" excuse. So I just let it go..did not have the energy for the fight. I was just glad I got most of it and the check didn't bounce  Ask them to send you a label. That is what they did for me.
~Carmen
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Reply by ToniK on 10/4/07 4:06pm
Msg #214832
Re: Kensington Title has not paid me yet
for a signing done 7/20/07. They claim they paid me on 7/25 but I have no payment nor a cashed check for them in my accts. They claim they are going to look into it. Hmmmm
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Reply by JulieD/KS on 10/4/07 8:15pm
Msg #214895
Re: follow up
Kensington never did send a confirmation. I declined this job based on the feedback I got and also the fact that they couldn't even send a confirmation or provide a FedEx number for return shipping. This was just too much negative to even give them a shot.
They emailed me the docs anyway. The package (sent in 4 parts) was a whopping 194 pages. This was a single refi, not a piggyback. 194 pages!
And this company won't pay it's own FedEX bill? No wonder!
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Reply by JohnnyB on 10/4/07 8:53pm
Msg #214901
Re: follow up
Yes, the last closing I did, the borrower and I had to take a nap in between, too many pages
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