Posted by MistarellaFL on 3/16/09 6:43pm
Msg #280909
Techie help needed, ideas or suggestions?
I give up!
My laptop will not recognize ANY device I have at the only USB hub it has.
Any ideas or suggestions?
Windows tells me that everything is working properly, and I have updated drivers...
still, nada.
It started last week, with the main printer. I reinstalled the driver, and it worked fine until
today....I can't print anything, or use my magic jack.
|
Reply by Lee/AR on 3/16/09 9:34pm
Msg #280920
Uh-oh, this does not sound good. I am no help and I'm sure someone here will help you out.
After cussing it out, I'm done. Hope it gets better.
|
Reply by NCLisa on 3/16/09 9:34pm
Msg #280921
Did you install any software, hardware or update
any drivers right before this happened?
|
Reply by Linda_H/FL on 3/16/09 9:37pm
Msg #280922
Ummm...didn't we both open those bogus e-mails we got?
Just thought of that....
|
Reply by MistarellaFL on 3/17/09 7:27am
Msg #280936
Re: Ummm...didn't we both open those bogus e-mails we got?
It started the day after........
|
Reply by Calnotary on 3/16/09 9:46pm
Msg #280923
I never trusted the magic jack and I never installed the MJ in my business pc, it's on the kids pc. It's been weeks since I haven't used it, and I m not renewing. I think if you uninstall the MJ you will be ok.
|
Reply by BrendaTx on 3/17/09 8:17am
Msg #280942
You are a MJ hater, Calnotary. :) n/m
|
Reply by Pete/MD on 3/16/09 10:20pm
Msg #280924
Reinstall windows, install drivers... done.
|
Reply by Glenn Strickler on 3/17/09 11:25am
Msg #280957
You can try going to a restore point when you can remember your computer was still working (all programs, accessories, system tools). Also you could try scanning for spyware and viruses. I have seen spyware cause the issues you describe. You should be able to fix it without reloading Windows.
|
Reply by Glenn Strickler on 3/17/09 11:25am
Msg #280958
PS . I am with Calnotary on the MJ. n/m
|
Reply by BrendaTx on 3/17/09 11:51am
Msg #280968
Great idea Glenn..."Restore" has saved me a bunch of times. n/m
|
Reply by MistarellaFL on 3/17/09 12:02pm
Msg #280975
She's going to the doctor.
Did everything except remove windows (I don't have the disk to reinstall), and nothing is working. I keep getting the message that the USB device is not recognized.
|
Reply by Glenn Strickler on 3/17/09 12:14pm
Msg #280976
Before you pay anyone .......
Before you pay anyone, see if the "disks" arent stored on another partition of your hard drive. Many computers, especially Dell have another partition on your hard drive that contain the "Restore computer to factory condition" or some name that lets you know this is it. To find out, click on "Computer" and see what comes up. If you get something that looks like a second hard drove of 4-8 gb, that's it. Open it and run the command to get it going. I hope you have your files you want to keep backed up.
To everyone else that buys a new computer and did not get any restore disks with it, look at the quick setup folder or the manual itself. There will probably be a function to create your own restore disks. Do that first.
Good Luck.
|
Reply by BrendaTx on 3/17/09 12:34pm
Msg #280981
Re: Before you pay anyone .......Just went three rounds
with Dell to get actual disks for my computer in case my hard drive goes down.
I got a BSOD the other day and re-installed from the hard drive.
Finally convinced them to send out the back up disks.
|
Reply by Glenn Strickler on 3/17/09 2:37pm
Msg #280999
Re: Before you pay anyone .......Just went three rounds
I just bought a new Dell laptop for my daughter and it came with both the partition on the hard drive and restore disks. Maybe enough people have complained.
|
Reply by MikeC/NY on 3/17/09 3:40pm
Msg #281008
What I've had to do in the past is to go into Device Manager and delete the root hub, then reboot. Windows realizes at that point that the USB port is there, and automatically reinstalls the root hub for it.
|
Reply by MistarellaFL on 3/18/09 8:40am
Msg #281096
I think the USB hub is broken
It is all wiggly.
BTW, this IS a Dell.
|
Reply by MistarellaFL on 3/18/09 8:40am
Msg #281097
I think the USB hub is broken
It is all wiggly.
BTW, this IS a Dell.
|
Reply by MistarellaFL on 3/18/09 11:18am
Msg #281129
It is working with the bi-di connected
but not with the usb.
I think, by George, I have discovered the problem.
|
