Posted by sandi_CA on 7/1/12 3:08pm
Msg #425301

Costs of Doing Business

I'm thrilled that business has been improving, of late. But rather than getting to rebuild my depleted savings....I've had to replace a computer that crashed on me two months ago, and now I'm needing to replace my workhorse Brother printer HL5370, which has gone on strike....won't print a single word! No warning, either! Drum and toner are new and not the problem. This printer was only purchased in Feb. of 2011! Think I'm gonna try another brand this time. Maybe some day, I'll make a little profit. lol

Reply by MistarellaFL on 7/1/12 3:14pm
Msg #425305

HL5370 Specs

Recommended Monthly Print Volume: 500 to 3,500 pages
You wore the lil sucker out!

Reply by jnew on 7/2/12 1:05pm
Msg #425387

Did you reset your computer when you changed the drum? Seems obvious but I forgot and mine stopped because of it.

Reply by sandi_CA on 7/2/12 2:40pm
Msg #425396

How do you reset the printer on this HL5370? I shut the printer down and restarted it, cause I didn't see a reset button. Is this what I've done wrong? Please help, as this could be my problem.

Reply by JPH13/MO on 7/2/12 3:34pm
Msg #425399

Call the Brother hotline - Google their site they helped me. n/m

Reply by jnew on 7/2/12 4:11pm
Msg #425402

Hold down go button until all four lights are on.

Msg #199495

Reply by jnew on 7/2/12 4:14pm
Msg #425405

Re: Hold down go button until all four lights are on.

The door must be open when you do this. If your drum light is not on or blinking it could probably be something else.

Reply by sandi_CA on 7/2/12 5:41pm
Msg #425407

Re: Hold down go button until all four lights are on.

Thanks for the help. I did the reset, but no change. Printer just not working. Tech from Staples is on his way.

Reply by sandi_CA on 7/2/12 6:18pm
Msg #425408

Re: Hold down go button until all four lights are on.

Aah....not my printer at all! Problem was in my wireless network settings. Took the tech guy all of two minutes to find and fix!