Posted by HSH/WA on 5/24/13 11:23am
Msg #471131

Accepted a mountain location signing at too low a fee

then the BO cancelled - yeah! Got called a week later to do it and the scheduler was a little pissed that I would not accept the same low fee. Lost the signing but am OK with that - need more money for the mountain roads especially in rainy weather.

Reply by Yoli/CA on 5/24/13 11:36am
Msg #471132

If I get call while on the road, I let 'em know my quote is based on certain elements. If there's a change in that criteria when I am able to look up location and/or when I receive docs, my quote is subject to change. If they're forewarned, it usually avoids a PO'd client.

Totally agree with you though. Hazardous conditions do merit an increased fee.

Reply by Barb25 on 5/24/13 11:55am
Msg #471136

That is so smart. And I should keep a post-it on my dashboard... LOL. Because every now and again I forget to ask some pertinent questions. Ouch.

Reply by VT_Syrup on 5/24/13 12:34pm
Msg #471142

Maybe I should offer a discount if the signers are on a paved road.

Reply by Barb25 on 5/26/13 12:57pm
Msg #471339

There you go!

Reply by Barb25 on 5/26/13 12:59pm
Msg #471340

PS. Depending on where you live it might be a good idea.

Reply by LKT/CA on 5/24/13 12:58pm
Msg #471146

Yep Yep Yep!!

Always smart to inform the scheduler that the fee quoted is based only on the job discussed. And if the job received is different from what is discussed, the fee will be re-negotiated. Now you're covered if:

(1) the scheduler really didn't know all the details but wanted the signing booked

(2) the scheduler withheld the details to get you to agree to a lower fee (i.e. single refi vs. reverse mortgage)

(3) the scheduler flat out lied about the details (i.e. single refi, 2 signers, no fax backs, 100 pages, 15 miles one way distance vs. single refi, 200 page pkg., 75 miles one way distance, 100 pg. fax back, 3rd BO signer so print another complete set BO copy).