Posted by Bob, Ca on 8/23/04 11:33pm
Msg #6577

FedEx

I am trying to sign up, to be able to get supplies, etc. They are asking for credit card information, etc. Is this the correct way.

Reply by Oldbie_CA on 8/23/04 11:40pm
Msg #6578

Yes. They require that you have an account with them in order to be able to order supplies even though you don't send docs back using your account. It's really convenient to have your own supplies that way you prepare online shipment and after you're done with the signing you just drop it off at an authorized location.

Reply by Roger/OH on 8/23/04 11:52pm
Msg #6579

I just pick up whatever I need periodically from a drop box or a service center.

Reply by mike mchenry on 8/24/04 9:56am
Msg #6595

i have a mail box center that gives me all my supplies.

Reply by Margaret S. Craig on 8/24/04 11:40am
Msg #6605

For Edocs that are legal size, you need the legal size envelopes. The drop boxes only have letter size. I have a FedEx account and ordered the legal size envelopes. Signing companies do not like it when you use the "tyvek bags" they cost more to ship then a cardboard legal size envelope.

Reply by CaliNotary on 8/24/04 1:42pm
Msg #6614

I always use the tyvek bags, and those are what the signing services usually send to me as well. I haven't had any complaints about it.

Reply by barefoot on 8/24/04 10:42pm
Msg #6652

Transcontinental Title Co. REQUIRES that you not use the tyvecks, but a legal size envelope from fedex to ship to them or they will cut your fee. I think they started this when Fedex strted carrying a legal size envelope not too long ago. They have a BIG PRINT WARNING about it in every pkg they ship now.

Reply by PAW Notary Services on 8/24/04 11:48pm
Msg #6653

FedEx has had legal envelopes for a very long time. It is not something new. They "new" part is that they are now reusable envelopes that can be used twice. However, the new ones are also thinner cardboard and do not hold as much as the previous envelopes.

Reply by Bob, Ca on 8/23/04 11:54pm
Msg #6580

The company "usually" supply you with the envelopes, etc, to send docs back. Do I incur any cost? Please explain.

Reply by nahobbs_ar on 8/24/04 7:26am
Msg #6589

I encountered this problem also not wanting to give my credit card information since the signing companies give their account numbers. I called the FedEx Customer Service and spoke with the billing department and was set up on weekly invoicing. I now have a regular FedEx account and was able to order supplies off of the internet. The only time I will receive an invoice is if I do use my own account number. This was definately the best option for me since I wanted to be sure funds were not being taken from my account. Hope this helps...The number is 1-800-325-4267 and ask for New Accounts. Good Luck!!!

Reply by Roger/OH on 8/24/04 9:33am
Msg #6594

You need to keep a supply of envelopes and airbills for docs that are emailed to you and other occasions when an envelope might not be included. The SS/title company will provide your their account number for billing.

Reply by Irene on 8/24/04 11:05am
Msg #6601

Just wanted to add a note to this if you have you're own acct # be sure to put the leanders name and address in the section for "Sender" if anything goes wrong like the acct number might be wrong ect... they will bill you and charge your acct. Don't think for a minute that this can't happen, learned from experiance.

Reply by PAW Notary Services on 8/24/04 11:50pm
Msg #6654

I've been a FedEx customer for over 10 years and only once have I had a reverse billing. And that was due to my own mistake in entering the recipients account number.

Reply by Stephanie/CA on 8/25/04 2:59pm
Msg #6686

Re: FedEx...explaining response to your question

Bob,
If you receive the docs overnight, there is almost always a return envelope with an airbill.

If you receive edocs, occasionally part of a confirmation page preceeding the actual docs has an airbill; however, often the account numbers of FedEx and UPS are on your confirmation page.

It is wise to keep legal size FedEx & UPS envelopes and airbills.

**Like others, I pick mine up at Mail Boxes etc or at a FedEx UPS Store.
Just be sure to write down their account #; I have never incurred an cost for shipping the docs back.

I hope this helps.