Posted by Marita Kubersky on 7/21/04 3:56pm Msg #4752
Advantage Document Services - Happy Ending
I just want to put in a good word for Advantage Document Services out of San Ramon, CA, and Ray Dillon, especially. His daughter also works with him (I apologize for forgetting her name), and they are a class act. I had a nightmare signing one Friday afternoon where the e-docs did not come through from the title co. on the web site in time for the signing and then my HP6 Laserjet balked for some reason and would not print the complete package. After several attempts and a lot of paper, I had to save it to CD and take it to Kinko's to print. The B had to leave on his commute home, 92 miles away, even before the documents had come through on the website, no fault of mine, so the signing had to be re-scheduled at the B's home the next day. I requested an extra travel fee to cover the extra miles travelled AND a partial re-imbursement for printing costs, and received everything promptly, no questions asked. I felt validated and supported by this SS, and will work for them gladly, anytime.
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