Posted by Tamara Lindner on 7/28/04 11:56am
Msg #5124

New World Mortgage out of Poway, CA

Just wanted to let you guys know to stay away from this mortgage company. Aside from the loan officer being completely inept in doing her job during the closing...she told me the wrong address and met me there where we waited for an hour before she decided to call someone and get the correct address...she told lies during the closing and misrepresented the loan documents to the borrower...I contacted my Real Estate attorney and asked about my liability and the attorney in turn made a call on my behalf to explain the situation to the borrower...the borrower ended up canceling...New World Mortgage refuses to pay me my $65.00 even though documents state I would get paid even if cancellation...When I finally got the company on the line this morning (closing was in May and I've faxed over 3 invoices), the office manager said I needed to collect from the borrower...I said NO that's not what our contract said...he eventually agreed to send a check...we've all heard that one before, huh? Worst case, I'm going to claim in small claims court on this one...After waiting at the wrong address for that first hour and then traveling more than 20 miles to the correct address and the loan closing taking another hour because the documents were so screwed up and the loan officer was lying, I feel that I'm more than entitled to that $65.00 bucks...What do you think?

Anyway, stay away from this one! BAD NEWS!

Tamara Lindner
So. California