Posted by ANNON on 5/25/04 6:59pm
Msg #2296

GREENBELT REAL ESTATE SERVICES

I DID A SIGNING FOR THIS COMPANY IN APRIL. THE FIRST SIGNING DID NOT GO THROUGH DUE TO THE BORROWER DID NOT LIKE THE WAY THE WORDING WAS DONE IN HIS DOCUMENTS. I CONTACTED DEBORAH AND SHE TOLD ME THEY WOULD RESCHDUALE THE APPOINTMENT THE FOLLOWING WEEK AND WOULD SEND MY PAYMENT OUT. I RECEIVED THE PAYMENT IN 4 DAYS. THE FOLLOWING WEEK THE APPOINTMENT WAS SET. AFTER A WEEK AND HALF HAD PASSED I DIDN'T RECEIVE PAYMENT SO I CONTACTED DEBORAH AND SHE TOLD ME SHE WOULD MAKE A CALL AND GET BACK WITH ME. I ASKED IF THERE WAS A PROBLEM WITH THE SIGNING AND SHE TOLD ME EVERYTHING WAS FINE AND SHE WOULD SEND ME OUT A BOOKLET FOR THE NEXT TIME I DID A SIGNING FOR THEM. I NEVER HEARD FROM HER SO I CALLED HER A WEEK LATER. SHE TOLD ME SHE WOULD RE-SEND ME ANOTHER CHECK. THIS WENT ON FOR TWO WEEKS. THE THIRD WEEK SHE SAID SHE WOULD SEND THE PAYMENT BY CERT. MAIL AND E-MAIL MY HUSBAND THE TRACKING NUMBER(HE GOES WITH ME TO ALL MY SIGNINGS). FOUR DAYS PASSED AND NO E-MAIL. I STARTED CALLING HER AND SHE WOULD NOT ANSWER HER PHONE. MY HUSBAND CALLED AND LEFT HER A MESSAGE LETTING HER KNOW IF SHE DIDN'T RETURN OUR CALL WE WOULD CONTACT THE BBB FOR NON-PAYMENT. I DECIDED TO WRITE HER A LETTER ASKING HER WHAT WAS GOING ON AND ASKING HER TO PLEASE PAY ME. FOUR MORE DAYS I RECEIVED A CHECK FOR LESS OF AN AMOUNT THEN WAS AGREED ON AND IN THE MEMO IT SAID VERY DISAPPOINTING PERFORMANCE.. I DON'T UNDERSTAND WHY SHE DID THIS WHEN AS I STATED BEFORE SHE SAID EVERYTHING WENT WELL. ALL THE TIMES I SPOKE TO HER WE WHERE BOTH FRIENDLY TO EACH OTHER. SHE GOT NASTY AFTER WE LET HER KNOW WE WOULD NOT PUT UP WITH IT ANY LONGER. MU HUSBAND CALLED HE R ASKING WHAT THE PROBLEM WAS AFTER I CALLED HIM AT WORK LETTING HIM KNOW ABOUT THE AMOUNT OF THE CHECK AND THE MEMO ON THE CHECK (SINCE HE HAD OUR CELL AT THE TIME) AND SHE JUST HUNG UP ON HIM. HE CALLED BACK TO LET HER KNOW HE DIDN'T WANT TO FIGHT WITH HER AND SHE YELLED AT HIM AGAIN AND TOLD HER WE WHERE NOT TO CALL HER AGAIN AND HUNG UP ON HIM AGAIN. I STILL DON'T UNDERSTAND WHY THIS HAPPENED. I DON'T FEEL I DID ANYTHING WRONG. PLEASE BE AWARE OF THIS COMPANY. THANKS FOR TAKING TIME TO LISTEN TO ME.

Reply by Anonymous on 5/25/04 8:48pm
Msg #2297

I have two reactions:

1. The company was really bad news; and
2. Why was your husband involved in >>your<< business? I don't make my wife's dunning telephone calls, and she doesn't make mine.

Reply by annonymous on 5/26/04 7:38am
Msg #2301

The reason my husband made the phone call is because he had our cell. We have free long distance on our cell, this way we don't have to keep paying for long distance. Plus she would never answer the phone for me when I did call from home so he thought if he gave it a try she may answer, which she did. Thank you for your support. Have a nice day!

Reply by Anonymous on 8/19/04 7:32pm
Msg #6355

I too think I have been takin by this individual! I am so upset. My first bad experience thus far in the industry. I have emailed her and called her and she is not returning either. I can not believe that individuals can feel good about themselves when they do this sort of thing. I will keep you posted on what happens. I will give her a little while longer and if I dont have check in hand soon. I will be contacting the BBB and the state of NY.

Reply by Anonymous on 9/18/05 6:11pm
Msg #65964

I would enjoy the opporunity to expound on this notary's comment/complaint as it is our signing service that hired Mrs. Kristi Tracy who created the anonymous message. Mrs. Tracy adverstised her expertise as a signing agent. However, when she arrived at the signing, unbeknownst to our company until after the fact, she arrived at the table WITH HER HUSBAND! Our clients were outraged after she left because she had all the docs spread all over the table and had NO CLUE what she was doing and her husband was trying to help her during the signing!!!!!! The docs were in disarry and she did not know where the borrowers needed to sign on each page. They did NOT want her at the rescheduled appointment and I did not want her to feel badly so I did not tell her at that time why I would be using another notary to execute the assignment properly on the second go around. However, we came to a bridge that we had to cross with her about payment. It is one thing to pay a contractor for a job that they are qualified to do and advertise as such, however, it is another issue entirely when someone is incompetent and yet wants to be reimbursed in the same manner as a wonderfully skilled and well seasoned professional. There is also the issue of fraud on Mrs. Tracy's part. We do not entertain threatening phone calls from anyone includuing the husband's of notaries. We did not contract with Mr. Tracy. We do however, accept invoices and statements if you know how to prepare one and use a fax machine. I think Mrs. Tracy's time would be better spent learning more about her new profession instead of blogging on about a signing gone bad due to her "expert" inabiliities. There is no reason any company would hire a person a second time when there are men and women available who are smart, friendly, copmpetent and dependable in the same venue. This is a memo to thank all of the notaries who are exceptional and bring applause and kudos to this industry so as to diminish the disappointing experiences that we signing companies have on ocassion with the likes of Mrs. Tracy.