Posted by Serina/VT on 11/5/04 5:31am
Msg #10927

Can't find info on Signingz.com

Hello,

I'm a fairly new notary in northern VT. I really appreciate all the info thats available here on the boards! I am scheduled to do a closing for Signingz.com tommorrow and I can't find any info, good or bad about them. Have any of you worked for them and if so how did that turn out?

I've already turned down a couple signings based on the bad rep a company has made for itself with other notaries.

Thanks in advance!

Reply by CarolynCO on 11/5/04 8:41am
Msg #10933

Check out gomobilenotary.

**I've already turned down a couple signings based on the bad rep a company has made for itself with other notaries. **

This is not necessarily a good thing. If you have read several posts from different people basically saying the same thing, then a red flag should go up. However, there could be any number of reasons why a company is on a *no no* list or gets a bad rep from a few. You should use your own judgment and gut feeling when accepting or turning down a signing and not decide just by what you read.

Reply by Paul on 11/22/04 2:23pm
Msg #11864

We are the only company I know of, in this country, who cuts the check within 48 hours of receiving the tracking information. Please save the trash talk for the companies who deserve it, instead of fostering this negativity.

I left a company who's owner contantly scumbagged notaries to me and who made my job as Director of Operations essentially a PR job for an owner who was so busy buying his new boats, that he didn't have time to come in and pay notaries... there are plenty of good postings about this company and I see that you didn't bother to quote them.

I realize that a lot of us do work and dont get paid, but that is not the case here. Please research before you re-post HALF of the story. That in itself, is suspect. We welcome all inquiries, please get to know us at www.signingz.com or call 866-618-7446 which is our toll-free number.

Look before you leap, and please be fair.

Reply by CarolynCO on 11/22/04 5:06pm
Msg #11871

Since you sent me a personal e-mail as well as posting here, I would assume your reference to the trash talk, posting half the story and looking before leaping is directed to me.

HOWEVER, if you will go back and RE-READ my post which I will paste here for your convenience, you will see that I was telling the original poster that it was not a good thing to turn down signings just because someone is on a no-no list. I referred the poster to GMN because, at the time, there were several posts in a thread referring to your company and there was no info on NotaryRotary. I have never dealt with your company and knew nothing about your company, so I had no first hand knowledge except for what I read on GMN, which is exactly why I referred her to those postings so she could read for herself. I went on to say that a company can be on a no-no list for any number of reasons and to use her own judgment when accepting or rejecting a signing.

The only first-hand knowledge that I now have about your company is that apparently you're a hot head and can't read or comprehend when I didn't automatically condemn your company, if it is or if it isn't on a no-no list, and instead you automatically think that I was trashing you with negativity.

Therefore, I would like to give you some of your own advice "Look before you leap, and please be fair" and before jumping into me, to get your own facts straight on what I posted.

**Re: Can't find info on Signingz.com
Posted by CarolynCO on 11/5/04 8:41am
Msg #10933 from logged in user

Check out gomobilenotary.

**I've already turned down a couple signings based on the bad rep a company has made for itself with other notaries. **

This is not necessarily a good thing. If you have read several posts from different people basically saying the same thing, then a red flag should go up. However, there could be any number of reasons why a company is on a *no no* list or gets a bad rep from a few. You should use your own judgment and gut feeling when accepting or turning down a signing and not decide just by what you read.**

Reply by Serina/VT on 11/22/04 5:33pm
Msg #11874

I took the signing, doc's came on time and were well prepared (came from the lender via FedEx). Borrowers were happy to see me, signing went well, doc's FedEx'd back to Ist American Title. Faxed copy of FedEx tracking label to Signingz along with all other required doc's on 11/08/04. Company states payments go out on the 15th and 30th of each month. As of 11/22/04 no payment yet received. Its been less than 2 weeks, so I am not concerned....yet

Reply by Paul on 11/22/04 5:35pm
Msg #11875

CAll us at 866-618-7446 - I believe your check has already been mailed.

Reply by Paul on 11/22/04 5:40pm
Msg #11876

Message from the hothead

Well I stand corrected Carolyn, although calling me names is not nice. Below, please find the point of confusion:

**I've already turned down a couple signings based on the bad rep a company has made for itself with other notaries. **

Stands out very prominently and, I think, is confusing. It was pointed out to me by several (more than four) Notaries who felt the same way. Knowing how companies reps are affected by postings would, I should think, guide your writings - I am no "hot head" However...I am very defensive about my company and take no umbrage by your comment except that you obviously don't understand how destructive a poorly written posting can be.

I apologize for calling what you wrote "trash talk" However your posting has caused my processor's and I quite a bit of trouble explaining that we are not a company with a bad rep. I AM defensive about that - VERY. I have a right to be and would be remiss to not be.

I am tired of the relationship between Signing Companies and notaries - we are on the same team, it's just that SO many companies rip off notaries. I am a notary, and I have been ripped off also, however, I am getting quite a bit of response on the boards to your posting and most people think you are referring to MY company. So the damage is already done. What would you feel if you were in my shoes?

Respectfully,
Paul

Reply by CarolynCO on 11/22/04 5:59pm
Msg #11877

Re: Message from the hothead

And as I pointed out in my e-mail to you, what stands so prominently out was copied from the original poster (hence the **) so I could explain why it's not good to believe everything she reads and to use her own judgment.

Quotes and asterisks are used quite often by many people who post here to show what we are referring to in our replies so that someone doesn't have to go back and try to find the post and knows immediately what we are replying to.

Reply by Brenda Stone on 11/22/04 6:11pm
Msg #11880

Re: Message

Paul,

I hope it helps to know that when I read Carolyn's post, I saw her taking up for your company, and telling notaries to get the facts for themselves before stating what was between the ** **.

That's pretty much what she says every time a new company is questioned or someone pops in with a no no she's had good luck with.

Carolyn's one of those notaries I think you'll want to hire because she's so dilligent and hard-working it's darn near intimidating. And, once she's on your side, Heaven help the one who tries to give you trouble!

I am looking forward to working for you guys here in Texas when your business grows into the Lone Star State. I think your company has good things to offer and I look forward to being on your list of notaries.

I really hope this is resolved quickly because it's just not worth it. Protecting your business is (worth it) OF COURSE, but IMHO if those who skim these posts and engage a gossip mentality are who you lose...Really, you have not lost much.

Reply by Serina/VT on 11/22/04 6:20pm
Msg #11884

Re: Message

I feel kind of bad for starting all this :(

When I posted originally all I was looking for was input about your company Paul, because a search brought up nothing. I've been burned a couple time by other companies I hadn't checked up on, so thought I would. I took Carolyn's advice and gave Signingz a chance and I am happy to report that tonite in the mail was my check The whole process was a pleasent experience I'd be happy to repeat.

Reply by Paul the cooled off Hot Head on 11/22/04 6:46pm
Msg #11887

Re: Message

I emailed Carolyn and apologized. I read it and several notaries read it _ and told us we had a negative posting, that is WHY i read it and they were confused. I am not a guy who surfs the boards a lot, although I do check them out. I used t jsut be a guy who surfs a lot. I found her posting to be confusing, and I told her so.

I recently saw a posting that stated Signingz.com used to be another company (one who DOES NOT PAY) and that is DANGEROUS. This was by a Notary I love to work with. Needelss to say it is NOT TRUE. We are not and never have been related to another company.

I have been accused of being defensive, I AM. Admittedly. I just got finished working for a criminal who spent all his money on luxury items and wouldn't payroll me or give me insurance. I was Director fo Operations. I spent a good amount of my time deflecting inquiries from npotaires who didn't get paid. I got fed up with it. It was sleazy.

I welcome Carlyn and all postings, but I reserve the right to be myself. I have apologized twice now to Carolyn and heard nothing. Who is the hothead? Hmmm?

As far as Texas goes, we are coming! It's going to take a good minute or two, But I ssupect by first of year we shoudl be doing signings all over the Great State of Texas. Brenda si going to be helping us out on that I hope.

Carloyn, I will thricely apologize for my defensiveness. I apologize, I have instructed my processors to call you whenever signing in your area occurs.

Thanks for the helping Brenda - I love fiesty dialogues, they don't bother me a bit. My main goal is to be efficient and pay quickly. Let's see some postings from the friendly, satisfied notaries.

Pleeeez?

Reply by BrendaTX on 11/22/04 6:57pm
Msg #11889

His Hughness is the one at fault...

As I have recently been reminded, Hugh is is the one that demanded we post context along with our replies.

I suggest you write him immediately and square him away on it.

Reply by CarolynCO on 11/22/04 8:06pm
Msg #11892

Re: His Hughness is the one at fault...

**Hugh is is the one that demanded we post context along with our replies. **

And we all obliged, and now he has gone AWOL.

Reply by HisHughness on 11/22/04 9:18pm
Msg #11898

Re: His Hughness is the one at fault...

Hishughness would like to point out that he has yet to receive a check from Signingz.com. I didn't get one within 48 hours, and I didn't get one within two weeks, and it looks like I'm not going to get one within 30 days, either.

I suspect that Paul, being as defensive as he is, will probably say I'm not entitled to a check because I haven't done any signings for him. That may be true, but if he's really interested in establishing a good reputation on the board, a generous distribution of checks to the habitues on this forum is just the ticket.

Notice that I limited the prospective recipients to habitues. Sons of habitues, like CaliNotary, are excluded.

Reply by BrendaTX on 11/22/04 9:27pm
Msg #11901

Re: His Hughness is the one at fault...

Giggle.

Reply by BrendaTX on 11/22/04 9:33pm
Msg #11902

Re: His Hughness is the one at fault...

Glad to see signs of life, and that the humor goes
on in Hughness; said humor continues to point to
the "truth" of one of my favorite songs:

The Road Goes On Forever, and the Party Never Ends
(by Robert Earl Keen)

Reply by CarolynCO on 11/22/04 7:48pm
Msg #11891

Re: Message

**I welcome Carlyn and all postings, but I reserve the right to be myself. I have apologized twice now to Carolyn and heard nothing. Who is the hothead? Hmmm? **

Okay, Paul. I have pasted a portion of your post above, as I do in the majority of my postings, and I'm now going to respond. I accept your apology. The reason you have not heard from me is because I haven't been glued to my computer but instead disinfecting the kitchen in preparation for Thanksgiving. I've only been checking my e-mails and the board when I can't stand the fumes any longer. Have a good one, and NO, I'm not calling you a turkey.

Reply by Paul on 11/23/04 4:44pm
Msg #11937

Re: Message

Aye Aye ! As promised - I have instructed the processor's to throw Colorado signingz to you first! I only wish we did more there!

Reply by CaliNotary on 11/22/04 8:28pm
Msg #11893

Re: Message

Glad to hear you got the check. Can you tell us what the date of the check and/or postmark is? 17 days between signing and receiving payment is excellent, but since Paul made the claim that they pay within 48 hours I think it's fair to see if they stuck to that.

BTW, you stated that they mail checks on the 15th and 30th of the month, but Paul stated 48 hours. Where did you get the 15th and 30th info?

And Paul, if you're not regularly paying the notaries within 48 hours, I would strongly suggest that you don't advertise your business that way as you'll just look bad if you don't deliver what you're promising. And yes, I do realize that Serina's check could be an exception. You obviously do pay quite quickly based on Serina's experience, but 48 hours and 2 weeks are 2 quite different things.

Reply by Serina/VT on 11/23/04 6:08am
Msg #11911

Re: Message

The signing took place 11/6. The date on the check is 11/6. The date on the envelope is 11/19 mailed from a California accounting firm. The info about paying on the 15th and 30th of every month was in the new notary signup package.

Having been in the accounts payable depts of several companies and also as the F&I manager of a car dealership, paying your bills twice monthly makes better business sense than paying within 48 hours. It appears to me Paul and his accountant are going to be having a talk tho

I would also like to note that I never once inquired about the status of my check.

Reply by Paul on 11/23/04 5:04pm
Msg #11939

Re: Message

POLICY - AS OF 11/01/2004.

We CUT and mail CHECKS within 48 hours of receiving the tracking number.

I find this posting to be a bit on the nitpicky side...are you looking for fault here?
Asking her to post the check date and postmark is ridiculous. Are you serious?

As to when checks are delivered, you have to look to the USPS for that answer. I keep a log of checks and mailing dates.

I cannot believe the jaded attitudes of some people - we are making every effort to do something right here. I don't need you're praise, no offense. I swear that is just about the silliest thing I've heard.

You have here a company who listens to you and works their butts off to make sure you are paid fairly and on time (I am in the office 12 hours a day - NO LESS), and fixes problems as they arise in a timely fashion, and all you can do is argue about the minutae?

Thanks for the "strongly suggested" advice. Good Luck to you!

And yes, I DO know the difference between 2 weeks and 48 hours... do you read what you write?

Can you see why I get so touchy about this stuff?

It's so insulting...

I love it!

Reply by CaliNotary on 11/23/04 6:52pm
Msg #11950

Re: Message

It's not nitpicky at all. YOU'RE the one who brought up the fact that you cut checks within 48 hours of the signing, I think it's fair for us to see if you honor that. You can't introduce something into the conversation and then get touchy when we discuss the very thing you've introduced. And discussing payment issues by signing services is a popular topic of conversation in this group.

You can't have it both ways - you can't make a big deal about paying notaries within 48 hours, yet call it "minutae" when I ask if you really paid within 48 hours. If it's minutae, why did you bring it up in the first place?

And BTW, it looks like you didn't honor that 11/1/04 policy in this particular situation. The check was postmarked almost 2 weeks after you wrote it. And I'm glad that you're in the office for 12 hours a day and that you care about the notaries, but what does that have to do with what I asked?

And again, before anyone jumps all over me, I think that she received her check quite quickly by normal standards, much quicker than most companies pay. My point is whether he is honoring the 48 hour time window that he introduced into the discussion. If he's going to use the 48 hour payment policy as a marketing tool (I also received an email a few weeks ago trumpeting the 48 hour payment) he should be prepared for us to verify whether he's actually doing it or not.

Reply by paul on 11/24/04 11:50am
Msg #11984

Re: Message

It IS nitpicky - We Honored the agreement and the delay was ccaused by a missing W9.

Reply by CaliNotary on 11/24/04 1:24pm
Msg #11989

Re: Message

I'm sorry you think it's nitpicky for us to compare notes to see if companies pay in the timeframe that they promise us. I don't think it is, and judging from the amount of threads I've seen in here on the subject a lot of other people in here don't think it is either.

Reply by Paul on 11/24/04 3:22pm
Msg #11993

Re: Message

Wrong - that is not what I am talking about. What I am talking about is this. Nor was it what YOU were talking about. You ask about the timeframe of payment. Then you tell me I am not honoring my promise when you have no idea the specifics of the payment. That is just not a really accurate guage, I should say, if not nitpicky. It feels like it's a bit slanted to me also, that you say, as if it means nothing, that she did receive her check within a perfectly respectable timetable. You want to hold our feet to the fire, when there is no fire.

Just getting W9s from people has proven to be a chore. I have received some nasty phone calls from people just by letting them know we need their W9s. We also received blank W9s, W9s from companies when we have no idea who the notary is, etc. But we dont go to the borads everytime this happens, and say "So and so said they sent their W9, when in fact they sent one with a company name and didn't bother to tell us anything else regarding that adn we had no idea it was for them, and now they are threatening to report us to the BBB (even though we're not memebers of it) and blah blah blah.

Can anyone just please accept that we came her to do the right thing and are making that happen? Apparently some can and some can't...that is the the beauty part of this country.

Poor chice of words on my part, my apologies, as far as nitpicky, but as far as what you are trying to accomplish, I feel like you are really goling a long way to find blame for something that requires no blame. She was paid quickly regardless of what happened and the in spite of the poor delivery service of the USPS.

If you are a good notary, I invite you to call us and we'll get you some work. If you want to perpetuate the already strained relationship between signing companies and notaries, I won't play. I am doing the right thing and will continue to. Go pick on the companies who don't pay, not the ones who solve the problems in order to pay as fast as possible. I have the hardest working accountant in the business and it is not easy doing what we do. But we do it gladly and with a smile on our face!

Happy Thanksgiving!

Reply by CarolynCO on 11/23/04 7:49am
Msg #11912

Re: Message

**I feel kind of bad for starting all this :( **

Serina,
There is absolutely nothing wrong with what you posted. Problems arise with interpretation. People hear and see what they want to hear and see. Take 3 people witnessing an accident -- each of them saw something different. Our justice system is dependent on either 6 or 12 of our peers sitting on a jury who will decide their fate on what they hear and what they see. That's pretty scary when you think of it.

With internet postings, you can't see facial expressions nor hear the tone in their voice. Just the other day someone was accused of being rude because of their bluntness in responding to a newbie. The interpretation or mis-interpretation problem only becomes worse when posts are only skimmed, and not read thoroughly for content or meaning.

Reply by Paul on 11/23/04 5:08pm
Msg #11940

Re: Message

To Quote Fred Durst of Limp Bizkit - "I think we are all in Agreeance"

I quite like the spirited intercourse here. I think great bonds can be forged from heated debate. I think Carolyn and I will be proof of that. I hope to get her a lot of signingz.

Reply by CarolynCO on 11/23/04 7:17pm
Msg #11952

Re: Message

**I quite like the spirited intercourse here. I think great bonds can be forged from heated debate. **

LOL. The only time I have heard that phrase before was from my sister-in-law -- her and spouse call their loud discussions, which haven't grown to a full-fledged argument as verbal intercourse.

One thing for sure is that we have formed strong bonds among one another -- and we are quite spirited.

Reply by HisHughness on 11/23/04 9:42pm
Msg #11960

Re: Message

Paul, subsequently quoted approvingly by CarolynCO, noted:

***I quite like the spirited intercourse here.***

I will refrain from giving my initial interpretation of that remark. Suffice it to say that I wondered what I had missed while absent a few days. And really regretted that one cannot read body language and facial expressions on the Internet.

Reply by CarolynCO on 11/23/04 11:02pm
Msg #11969

Re: Message

HisHughness said "Suffice it to say that I wondered what I had missed while absent a few days. "

I for one, have missed you Hugh. I've missed your quick wit and your quick comebacks. I know that life is not fair and it's hard, but I hope life is getting back to some routine and that you will be back soon to keep us entertained.