Posted by Kathy White on 10/12/04 9:09pm
Msg #9727

What is EDOCS & Digital Docs

What is EDOCS & Digital Docs? can someone who uses EFax, considered EDOCS? if not where can I find out what EDOCS is? Also what is Digital Docs? is this just a photo of a document using your digital camera? I just took my Notary exam and I am now in the process of learning the ropes here. I have a Loan Signing Agent class coming up. Thanks for any information.

Reply by PAW Notary Services on 10/12/04 9:45pm
Msg #9731

Edocs are documents that you receive electronically. That is, the document set will either be sent to you as an attachment in an email (files of types PDF, Word document, PRN, ELX, etc.) or there will be a link to a document warehouse (website) from which you can download to your PC for printing, or will print directly to a PCL compliant printer.

Digital docs is just another name for edocs.

Efax is a service provided by companies like eFax and Maxemail. They provide fax receivers and convert the fax to a TIF or PDF file then email you the file. Typically, you will not receive a loan document package via fax, but frequently will receive title company "junk" docs and possibly the HUD via fax.

Look back through the messages here about the proper printer you would need to print edocs (digital docs). It must be PCL 5e or 6 compliant.

Reply by HisHughness on 10/12/04 10:42pm
Msg #9736

Kathy White inquires:

***What is EDOCS & Digital Docs? can someone who uses EFax, considered EDOCS? if not where can I find out what EDOCS is? Also what is Digital Docs? is this just a photo of a document using your digital camera? I just took my Notary exam and I am now in the process of learning the ropes here. I have a Loan Signing Agent class coming up. Thanks for any information.***

Advice for new notaries

Above the menu of posts, click the "First" button. Go all the way to the very first post in June 2003, "Welcome to the General Discussion Forum." Read all the way to the last post today. You will find your answer many times over in the intervening messages, along with far better information about being a signing agent than you ever got in your certification course.

Reply by Art_MD on 10/13/04 9:09am
Msg #9749

In a previous reply, it was said that to do e-docs you need a pcl5 or pcl6 printer. That is not true. It can be a bit of a pain to print some encripted docs without a pcl printer but I do it all the time with a minolta 1250w printer.
Advice on printers-- get a duel tray - one for letter, one for legal. Many docs, will have both sizes mixed together.

Reply by Stephanie / NorCal on 10/13/04 3:45pm
Msg #9779

PCL

Some docs can be printed without the PCL on the printer... however, not all can. The new docs that ameriquest is using (Secure Send It) CANNOT be printed without a high PCL on the printer. I have assigned jobs to people that say they "do it all the time" and have ended up losing some of the business due to notaries who are unable to print.

At the end of last month I hired a notary to do a signing saying she was sure she could print out the docs... well this notary is now MIA to my company and to my lender. Many attempts to contact her have resulted in nothing more than a fax simply stating " I have tried to print these and wasted my time, I am now declining the assignment." I find that to be completely unprofessional and unacceptable!!! It took me a few hours of phone calls and long talks with the LO (thank God he was a personal friend of mine), to re-acquire good standings with this account.

The point of this is to let you know that although some programs will let you print with out the PCL NOT ALL will!!!

Thanks for your time,
Stephanie Lowe

Reply by PAW Notary Services on 10/13/04 4:00pm
Msg #9781

Let me add to what Stephanie has already said. There are warehoused documents that are sent (download) that absolutely require a PCL compatible printer. There are utilities that actually looks to see if there is a printer configured on your system that supports PCL printing. These utilities do not offer an option for printing on "windows" printers with "windows" drivers. They send the raw PCL code to the printer driver. So, without a PCL capable printer, you won't be able to print them.

I have noticed that --most-- edocs are in either PDF format or some other "windows" compatible utility format, so 90% of the time (or more) you may be able to print the package. However, it only takes one that you can't print to ruin your reputation with a company.

Reply by Stephanie/ NorCal on 10/14/04 6:53pm
Msg #9851

Thanks PAW!

You added all the technical mumbo-jumbo that I am unable to understand... let alone explain.

But I would like to point out that you are CORRECT... IT DOES ONLY TAKE ONE SIGNING THAT IS SCREWED UP TO LOSE BUSINESS FROM THAT SS OR LENDER... AND POSSIBLY MORE!!!! The SS's and lenders can communicate with each other (bc we are in a related field).

I know that at certain times things get crazy and a notary can make you VERY ANGRY and losing business adds to the frusteration. There are notaries that I opt not to use bc of small mistakes like that... I also think it has to do with their attitude regarding the whole situation, bc there are some that I still use... and on a regular basis. JMHO.

Thanks for you addition to my post!!!

Reply by Kathy White/CA on 10/14/04 12:55am
Msg #9808

What is PCL? the printer I was looking at was HP 1320. I do plan on using efax and I am familiar with that.
I know HP is the standard for this industry, but what is the standard printer? any suggestions on what you have and what works for you?
I feel a bit timid on which printer to get, worried that I will not be able to print docs and lose business. I would like to avoid all complications of this matter and be sure to purchase a printer that will work easily for all docs.
I will take the advice of the one who told me to read through all the past posts. I am sure that will be a great learning tool. Thanks for all the wonderful comments and suggestions

Reply by Dotti_CA on 10/14/04 12:41pm
Msg #9825

I have an HP 3030 (print,scan,copy,fax.) I love it and have no trouble printing anything. Just under $500.