Posted by HisHughness on 9/21/04 2:22pm
Msg #8515

Value of a veteran signing agent

Some of you new signing agents may take umbrage at this post. If so, please forgive me; I'm not going to retract it, but I'm sorry you don't like it. If you do take umbrage take some Tylenol along with the umbrage and maybe you'll feel better.

The loan this morning had a 79-page closing packet; relatively small, compared to what I usually get. Lotsa notarizations, though. I had the rare opportunity last night to thumb through it first, before going to the closing. The first page of the deed was missing. I got that straightened out before I went to the 10 a.m. closing.

As the closing drew to a close, I realized I had not seen a Right To Cancel form. I called, and one was faxed. But that got me to thinking, and I realized I had not seen a Truth in Lending either. Sure enough, it wasn't in the packet. Got it faxed also.

The lesson I learned was the value of going through the packet first and pulling out 1) The most important documents, such as the note, deed, RTC, TIL, etc., and putting them up front; and 2) pulling out all the notarizations and putting them up front.

The lesson I hope the lender, title company and SS company learn is that a neophyte signing agent would never have noticed the missing documents, and a second signing would have been required. I plan to do my part to see that they recognize that lesson.

Reply by CarolynCO on 9/21/04 3:03pm
Msg #8520

HisHughness said: "The lesson I learned was the value of going through the packet first and pulling out 1) The most important documents, such as the note, deed, RTC, TIL, etc., and putting them up front; and 2) pulling out all the notarizations and putting them up front."

I usually leave them in place in the packet but flag them. I show them to borrowers first, get them initialed, signed and notarize and then place them back in the packet where I got them from. When I get to them again, I just place them on the documents that have been reviewed already.

Reply by HisHughness on 9/21/04 3:18pm
Msg #8523

CarolynCO elaborated:

***I usually leave them in place in the packet but flag them. I show them to borrowers first, get them initialed, signed and notarize and then place them back in the packet where I got them from. When I get to them again, I just place them on the documents that have been reviewed already.***

Migawd, Carolyn, I hope I never have to do your laundry!

I can just see it now, with your hubby's underwear: Fold them in half, first one goes elastic up open end left, second one elastic down open end left, third one elastic up open end right, fourth one elastic down open end right, fifth one repeat pattern, and so on.

Wait a minute...that's the way I do MY underwear!

Reply by CarolynCO on 9/21/04 3:55pm
Msg #8526

I can't help it if SS's explicitly (maybe not in 42 pt. like Brenda's) instruct me not to get the documents out of order. Many have no rhyme or reason of the order, but ...

Reply by KG/NY on 9/21/04 3:09pm
Msg #8521


You have my VOTE on that one and it's not even election day.

Do you find that some lenders like to have their docs returned to them in the order in which they were received?. I was told that it makes it easier for the loan rep to expedite the docs a little quicker if they remain in "proper" order for them? "NO shuffling"

What are your thoughts on this? anyone?

Thanks! KG

Reply by HisHughness on 9/21/04 3:20pm
Msg #8524

If anybody tells me to keep them in order, I keep them in order. I don't mind picking up the fee for two closings because the title company failed to send some documents, though I hate to inconvenience the borrowers.

Reply by KG/NY on 9/21/04 3:27pm
Msg #8525

A few minutes of glancing and many years of experience saves time, effort and many headaches!

: ) KG aka Kimberley

Reply by Jon on 9/21/04 5:26pm
Msg #8538

In seven years of this, I have never kept the docs in exact order, and never had a problem. I always put the title docs in the back, 1003, note, and dot first. The reason that some companies tell you to keep the docs in order is because they got tired of the DOT being in three or four different places. The intent is to keep the docs that go together, together.

Reply by Curious George on 9/21/04 6:55pm
Msg #8548

Re: Value of a veteran signing agent ~~~KG/NY~~~

Hi Kimberley,

I have heard the same thing about it makes it easier for the loan rep. to process the docs if we keep them in order..... Though alottttt of the loan packages I get with specific instructions to keep them in order seriously look like the loan rep.'s sat in there officer, threw the docs up in the air , collected them the way they landed and sent them to me. LOL
So I usually go through them just to make sure nothing is missing. They are jumbled so bad sometimes that I need to re-organize them myself before the signing.
Have A Great Day!

~Anthony
Oregon = )

Reply by KG/NY on 9/21/04 8:21pm
Msg #8555

Re: Value of a veteran signing agent ~~~KG/NY~~~

Would'nt it be nice if the accounts payable dept. of ss were just as concerned about their paperwork. Maybe everyone would get paid in a timely manner. LOL : )

I should not have brought up the subject of "accounts payable", it may set this thread on fire!!!!!!

Hey Anthony thanks for the laugh. Keep doing the shuffle, the bus stop, the mackarina with those documents.....it seems to be working just fine for the pas t 7 yrs. : )

Kimberley