Posted by jasonste on 4/7/05 10:04pm
Msg #30287

A Mistake with signing

I made a one page error with a signing, I forgot to get the wife to sign it, the ss contacted me to go back and get it signed, which I did, I felt really bad about, because I am a perfectionist, and I hate mistakes, do you think that this mistake has messed up my business relationship with the ss ? it was the Ricission form.

Reply by ssnotary on 4/7/05 10:26pm
Msg #30292

Only time will tell, don't be so hard on yourself.

Reply by evan76 on 4/8/05 1:32am
Msg #30333

Re: A Mistake with signing (CA)

I made a similar mistake on my first signing with an SS. I forgot to initials next to the borrowers date's on the rescission form. The SS told me I had to go back and than called me again and cancelled saying escrow says its acceptable. Everyone makes mistakes..

Reply by sue on 4/8/05 7:05am
Msg #30338

one more time, I can't keep quiet

"don't be so hard on yourself" -- "everyone makes mistakes"

I'm sorry guys but this is, in my opinion, the wrong attitude to have. You should not have mistakes on your documents, especially one as important as the RTC. How in the world do you 'miss' the wife's signature? Check, double & triple check your work. Perhaps with a generic little signing service it 'won't matter' but in the big picture of this business each and every time someone returns documents with a little 'innocent' mistake it takes us down a notch or two. Do you read these boards about how we are treated by many companies? This is one of the reasons.

I do realize this, again, will not be a reply many will want to hear and will be met with "Be quiet if you can't be nice" but "nice" doesn't cut it in the business world.

Reply by Charm_AL on 4/8/05 8:31am
Msg #30345

Re: mistake

Jason...No one is perfect, as you found out quickly

This experience will teach you to go over every doc with a fine tooth comb, you should review the docs at the client's home after the signing.
I made my first mistake after 17 perfect signings, missing initials on a page (I was shocked, I thought I double and triple checked everything!) I went back and got it donethe next day. I don't think anyone here can pass judgement on you or anyone else.
Just take the time to really go over one page at a time.
I apologized to the SS and she said "don't worry about it, everybody makes mistakes, even me" I still get jobs

Reply by BrendaTX on 4/8/05 8:46am
Msg #30349

Re: mistake

It is ultimately the borrower who may lose the most.

(Everyone makes the occasional mistake or they are not doing anything--that's my story and I am sticking to it. )

Realizing that loan funds or budget may affect the life of someone in a financial crisis provides me the motivation I require to bridle myself away from my natural instinct to approach things with "it's not the end of the world if I mess up" attitude. (That, ahem, would come only after I screwed up royally and could not fix it.)

Jason's mistake has been made. Water under the bridge. What comes next is more important.

Hopefully realizing that someone's future may be in in the SA's hands might make one realize if they cannot take that kind of responsibility (in the future) they should get out of the business --JMHO.

Reply by Leon on 4/8/05 9:56am
Msg #30364

Re: one more time, I can't keep quiet

Sue we know you can't keep quiet. Your not perfect either!

Reply by ssnotary on 4/8/05 9:30am
Msg #30360

Jason again, it was a mistake, no one is perfect, however much some like to think they are. It of course is a given you will double and triple check your work, you have learned from this experience. Let's not over dramatize....

Reply by Bobbi in CT on 4/8/05 9:53am
Msg #30363

Warning. Could have been an expensive mistake...

Unfortunately, everyone makes mistakes. This is why this industry depends on double and triple checking the work. The goal is to hope it is a small one and doesn't have a financial penalty.

You are lucky that this particular error, RTC, was caught right away.
Why? It meant the wife had an open-ended right to cancel the loan anytime out into the future during the life of the loan or until an auditor caught the error and had the wife sign it, giving her three days from the time she signed it (i.e., a later dated RTC before the loan is funded delays funding and changes the settlement figures). There is more to it, but this is a Very Important Form for the lender and any secondary market purchaser.

Not giving legal advice or legal opinion. (Been there when RTC was exercised TEN years after the loan funded - unhappy bank, happy borrower and their attorney.) Bank couldn't prove the RTC was signed at the table - a signed original wasn't in the loan file, neither was a copy of a signed RTC.

Learn to take your time at the table. Don't let the borrowers push you out the door until you are done. Review every document for initials and signatures while you are with the borrowers, much easier to get signed then rather than later or have a mistake come back to bite you years down the road. This is why some of us leave a little "fudge" time between signing appointments.

Reply by Ernest_CT on 4/8/05 6:41pm
Msg #30538

I'm with Bobbi and sue.

One of the problems these days is that too many people in too many businesses are giving themselves permission to do work that is of lower quality than they are capable. While I'm not going to atempt to guess the causes of this trend, the effects are clear. People are not taking personal responsibility. Bobbi has given us a good example for our field. The bar is blamed for the drunken teenage driver killing innocent people, when the state age to obtain alcohol is 21. The obese man sues the fast-food chain, and wins.

"I was having a bad day.", "The dog distracted me.", "But the signing service said everybody does it." These are not reasons. These are excuses.