Posted by lisaca on 4/21/05 1:23am Msg #33053
Second visit to borrower
After arriving at a signing yesterday the borrower pointed out that the amount of the loan on the paperwork was incorrect. The title company is re-printing it and the ss is sending me back out tomorrow. Should I be getting paid for two visits? If so, should I charge the same for the 2nd as the 1st? It seems like I should. I spent a long time tagging every spot the borrower needed to sign, initial or fill in so as not to miss anything. Now I have to re-do that. What is the standard practice in this kind of situation?
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Reply by Jeanie-fl on 4/21/05 1:52am Msg #33056
If you put a post-it every where the BR should sign your'e obviously new to this business. I did the same thing when I first started! This is work your'e doing because your'e new. This is not required by the SS (signing service). Thus it's on your dime not their's. When you have more experience you won't need the post-it notes, you'll know where the BR's should sign.
To answer your question: it depends. How long where you there for the first signing? If it was 30 minutes or more I'd argue for the full signing fee. Actually, I'd argue for it if I was there only 10 minutes. (I like to argue!) Doesn't mean you'll get it, but I'd try to get it. If you where there less than 30 minutes you should get a trip fee and e-docs fee (if applicable). Your fee should also depend on how many docs where signed. If none where signed figure a trip fee, If half where signed argue for full fee. The second signing should be full price if all goes well.
If your as new as you seem I wouldn't tick off a signing company willing to try me out! Do a good job and they'll probably call you again.
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Reply by Brijoe_WA on 4/21/05 2:53am Msg #33060
Hi Jeanie, were is not spelled "where".
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Reply by Jeanie-fl on 4/21/05 3:09am Msg #33062
Re: spelling
Brijoe you're correct. Obviously I can't spell worth a darn!
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Reply by Jeanie-fl on 4/21/05 3:14am Msg #33063
Spelling aside can you answer the question?
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Reply by Dee-FL on 4/21/05 7:37am Msg #33075
To answer your question and not criticize whether you are new or not, yes, you should be paid double. Whether or not you use post-its to mark where to borrower signs is irrelevant, Lisa. You should be paid the full amount for both trips unless there is a stipulation in the contract agreement you signed with the SS stating what they pay for trip fees only (i.e. if the docs are not signed sometimes the ss will pay you a trip fee for your time). If there is no stipulation on "trip fee onlys" then, you should asked to be paid the entire amount as if you've done two signings. Have a great day and don't worry about the criticizers on this board. And, there are many.
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Reply by lisaca on 4/21/05 12:41pm Msg #33150
Thank you.
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Reply by Charisma_CA on 4/21/05 11:41am Msg #33138
Absolutely. Unless documents are not signed due to something that was your fault, it is not your responsibility to make sure the documents are drawn up correctly and you should not be penalized for someone else's mistake. Think of it this way, the hour (or however long) you reserved for that signing, which fell through due to someone else's blunder, could have been used for a signing with documents that were drawn up correctly and executed smoothly.
Of course, if this company has specific regulations that you have previously agreed to (open mouth, enter foot if this is the case), then you're sorta SOL.
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Reply by lisaca on 4/21/05 12:51pm Msg #33152
I actually turned down another job for this one and I don't have an agreement with the ss about this kind of situation.
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