Posted by Joan_NJ on 8/24/05 9:46pm
Msg #61530
Maybe I'm wrong ,but?
I've always respected the chain of command (so to speak) . I know when I take an assignment from an ss that I've agreed to do my job at a certain price on that level (3rd party). I am finding more recently that there is a trend towards the lenders wanting to hire direct because of the old age problem that the right hand versus the left hand ,for some reason, does not seem to communicate. I keep finding myself in the position of ss's telling me to communicate to the lender/title/consumer, when docs are not on time or missing hud's etc. I think my customer service skills are quite good, but I resent being the messenger when two parties (who should know which side the bread is buttered on) have such a basic lack of respect for their clients and expect the notary to take the flack for their lack of communication, expectations, etc etc etc...... Why is it (and I really do know this answer...app fees..) don't lenders require a legal photo ID when you apply for a loan? I actually think it's a great idea for lenders to start going direct, at least when there is blame it can't be misdirected. Maybe I'm just having a bad day, but I would really appreciate others feedback. Thanks.
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