Reply by Brian/CA on 8/16/05 12:08pm
Msg #59387
Sad but this sometimes is a ploy to have you go out for free. Is this a document that needs to be notarized? Myself I would ask them to fax the previous document. That way you know that you did go out, and what is wrong with the signature. Sometimes it is a document that was never in the package to begin with, they just want you to go out for free for their mistakes. Sorry if this offends some TC's but this is happening more and more.
I had one recently the SS called me and told me I didn't notarize a Grant Deed, when I did the 1st and the 2nd I know I'm not perfect, but I supposedly didn't put one mark on it. O.K. We all make little mistakes once in a while. I check my documents at the table at least twice, and when I get back to my office. I told her I did not do a 1st and 2nd there was only one set of documents. 1st clue, only one DOT in my journal. Finally I asked what was the date of the Grant Deed? It was dated 5 days after the date of signing. Come to find out, there was a redraw which another SS handled and the notary from that office may have missed it.
If the my borrower should of signed with a middle initial and didn't or should of written out his middle name and didn't, and I didn't catch it, I wouldn't charge. It is up to you if you want to chagre them. I have had calls like this, when I asked for a fax of the document with the signature, never receive a fax or hear from them again. The borrower probably signed a compliance agreement. If it doesn't need to be notarized, they could deal with the borrower direct if the lender just doesn't like the sloppy signature.
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Reply by Art_MD on 8/16/05 12:21pm
Msg #59396
Since the TC is calling and requesting the work, they get the bill.
This may be an opportunity. In converstions with the person who called you, you may get some info on how to work for them directly.
Include a business card and a note when you return the signed document.
Art
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