Posted by Lori Marshall Marshall Mobile Notary on 12/27/05 7:09pm Msg #84715
last minute edocs!@?
Maybe someone who has been in the business longer can enlighten me. Why do SS and Mortgage companies always wait until the last minute, or later, to send docs. We agree on an appointment time yet I'm put on standby. Often I don't hear anything unless I continually call the lender or signing company.
|
Reply by Brad_Ca on 12/27/05 7:53pm Msg #84717
You have to set a cut off time for edocs, usually two hours before the signing. Otherwise, they will push it to the last minute and beyond. They think we have miracle printers ans can fly to the appointment. SS are the worst. Tc are usually better
|
Reply by Margaret_FL on 12/27/05 7:54pm Msg #84719
Unfortunately this is the way it has become, brokers trying to push through too many loans. What I usually do is them what is the latest I can accept the docs. You would be amazed when you call them and tell them you are cancelling, how fast the docs get there.
|
Reply by Shane_OH on 12/27/05 7:57pm Msg #84720
I often will tell clients my cut off time, and impose a $25-$50 penalty if they get the docs to me after that time....reason I give is that I have other closings, and they would inconvenience my other bwrs.
The docs are usually on time, or close to it.... and most of them will accept the penalty if you tell them it pushes other closings back.
|
Reply by Howie35CT on 12/27/05 8:15pm Msg #84730
I couldn't agree more, even though this was my first e-doc signing today. I did not receive the docs (and applicable software to view and print them) until about 1 hour before the signing, which was 30 minutes away. Did manage to make it on time, but did not like the feeling of being rushed.
|
Reply by RayWyatt_Cal on 12/27/05 9:15pm Msg #84742
Howie, You got the docs printed and out the door in 30 mins.... I'm impressed!
Good job!
|
Reply by ILNot on 12/27/05 10:27pm Msg #84754
It's not the late docs that bother me...
What I don't understand is the late phone calls. I got several calls last week after 7pm for signings that had to be done that night. What are these co's waiting for?
|
Reply by Jenny_CA on 12/28/05 4:51am Msg #84772
Re: It's not the late docs that bother me...
I experienced the same and it's funny because even though it's late in the evening they still stick to their $65 + $25 edocs. Sheesh, why bother calling!
|
Reply by CaliNotary on 12/27/05 11:11pm Msg #84759
Howie, you'll save yourself a lot of grief if you just accept that is how it is going to be much of the time. Dont' even worry about being late in those situations, it's not our fault if they don't give us time to get there. Just let the borrowers know and that's all you can do.
|
Reply by Anonymous on 12/28/05 6:39am Msg #84773
Reap the benefit of a last minute signing. Most of these companys are eager to close the loan. I charge 200.00 for last minute signings after 5:00 p.m. I have a life too
|