Posted by kmnotary_CA on 1/10/05 10:05am
Msg #16073

There goes the work!

I do not know if I am "cutting off my nose to spite my face", but sometimes I say no to a job, and get pressured into taking it. That happened the other night.

I had accepted a signing for Wednesday night, and no docs had appeared 2 hours before the signing. The SS called and said did X Lender call you? She then stated that the docs weren't ready and the signing was changed to the next night. I was in a car with clients and couldn't talk openly, and briefly stated that I couldn't do it the next night as i had prior commitments.

This is when the pressure started. "Oh we really want this signing for you, etc. etc." I said I would see. Just tried to get off the phone.

Next day she called and said docs would be available at ...hour. I had not talked to her after the call, and said I have a n appointment, and cannot do this signing. Anyway, she said i was supposed to call her, and since I didn't then I was committed to the signing. So, I very, very reluctently said ok if they can change the time, i will do it, as this companies signings were very easy, and straightforward. Wrong!!!!!!

One drama after another, but I did the signing. The lady at the SS, not the one I normally deal with< did everything but call me a liar when I said her emailed docs were missing several pages of the DOT. Impossible as she emailed them, and insinuated that I was incompetent to open an email and print. At this point I am livid as I had to rearrange my whole schedule to do this signing, but I did agree so I was darn well going to do it right.

After the signing, I called as I had misplaced the confirmation slip (it had been faxed to my work and I might have left it there, or my other office) anyway, this is when I learned that there were many pages of fax backs. None of my signings with them have had fax backs, and I really was late now to get to the dropoff (pouring rain, etc) and told her I didn't have time to fax back everything.

Yes, yes, I know I took the assignment....I finally got tired of her attitude, that is why I told her i didn't have time for this, and to just keep the fee, I am sending the signed docs, after faxing.

So, after a long story of this nightmare, Brendas words come to mind "Follow your instinct..." and mine was not to do the signing. I let myself get pressured into this, and now I have the consequences. So, if I am blackballed from them, so be it. I know the docs were signed right, and they did get their faxes, but i am still irritated at this particular person, as well as at myself.

Think they will call me for another signing

Reply by Janique Curry - Grantwriting Solutions and Ideas on 1/10/05 10:59am
Msg #16082

That whole fax back thing really aggravates me. When you are traveling from appointment to appointment - you do not have access to fax back all of the documents required by some companies right away. Many comanies say they need this information in order to close out the file. If you are a novice I can understand faxing back some things but the amount of paperwork a company like GAC requires is ridiculous and I try to set my fees accordingly.

I have tried to make sure I at least call them back with the Tracking Number and an update that the signing has been completed so they have that information. I do not break my neck to try and get to a fax machine when I have more than one appointment to do. At the end of my day I will sit down and fax, make calls and prepare packages to send out. Working for more than one company in a day can throw you into a complete tizzy as some require some faxing and some do not that is why I wait until the end of the day so I am not sending the wrong docs to the wrong compnay - or sending docs back to the title comnapny instead of the lender.

I generally try to get the packages to a dropbox on the same day but again when traveling far and wide in unafmilair areas I do not always have access to a drop box at the moment the signing is completed. (I do however now keep supplies in my car in case I need them).

This business takes a lot of time and requires professional work on every single signing. If you mess up once you may lose business although if they mess up it is not an issue.

Reply by CaliNotary on 1/10/05 12:27pm
Msg #16089

In my mind, any company that requires faxbacks is a company that's telling me that it's ok for me to ship the docs the next business day. I am not going to kill myself rushing around to get the docs faxed and shipped on the same day. If I can do it, great, I will. But that usually only happens if the appointment is early in the day. If I have back to back to back appointments in the afternoon and evening then nothing gets shipped until the next day.

Reply by Paul_IL on 1/10/05 1:33pm
Msg #16099

I do no do faxbacks except if a few papers are needed for funding on a purchase, 2nd home or investment properties. I have 3 companies that still call for the occassional assignment whose confirmation instructions still ask for faxbacks but I do as always and just drop the docs and call/or e-mail the tracking number. I always get my checks and they still call.

Reply by Ted_MI on 1/10/05 3:37pm
Msg #16117

CN,

I think your approach, your perspective, is very sensible.

Reply by kmnotary_CA on 1/10/05 5:31pm
Msg #16132

Thanks all for the replys. I too, like Cali's post.

I have learned a valuable lesson, listen to myself, and No means No! Well, most of the time anyway, especially since I had a lucrative deal I was trying to close and that is why I said no in the first place to the reschedule.

I think that is a long, run on sentence, but the lesson I learned is probably as large

Reply by victoria ledford on 1/10/05 5:31pm
Msg #16131

How can I increase my work load? I see you do alot of traveling. I am willing to travel if only I can get the work. Can you tell me something about this grant writing ideas?

Reply by LadyCA on 1/10/05 9:21pm
Msg #16156

Re: There goes the work! headsup to victoria ledford

Pardon my impudence, victoria ledford, however in reading your Notary profile I found a typo in the word "traned" =trained. I know I would be pleased if someone corrected my typos, especially, if I claim to pay special attention to detail.